The People Side of Change Management
This course focuses on how to effectively manage the people side of change in an organization.
What you will learn
Define the dynamics of organizational change as it applies to the people involved.
Identify the types of change and the processes needed to make them successful.
Identify the techniques management can use in leading and managing the change.
Recognize how to respond to the needs and resistance to change experienced by those being required to make the change.
Discover how to design the strategies and tactics that will lead to successful acceptance of change.
Why take this course?
This course focuses on the people side of change. No matter the cause, the result is that your staff needs to adjust to new ways of thinking, acting, and working. Change is everywhere and might be large or small. Even the smallest of changes can create fear and resistance.
We review the major reasons for change, the basic stages of change and models for change, all from the perspective of the needs of the people involved. Many examples, especially those from Finance organizations, are offered along with explanations as to what caused the change and the emotional responses of those affected by it.
Next we discuss various reactions experienced by those forced to change and, finally, we offer strategies for minimizing the negative impact of change and maximizing the effective and creative responses by those properly engaged and motivated.
Solutions are offered that engage management and staff alike.
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