Root Cause Analysis and the 8D Problem Solving Bootcamp
Four approaches for permanent and effective corrective actions | Includes FMEA, VSM and Seven Basic Quality Tools
4.39 (50 reviews)
503
Students8.5 hours
ContentJan 2021
Last UpdateWhat you will learn
☑ Perform the root cause analysis to eliminate the problem permanently
☑ Choose the right tool for the root cause analysis
☑ Learn about more than 40 tools that can be used for problem solving
☑ Proven problem solving approaches
☑ Taking permanent corrective actions, so that the problem does not come back again.
☑ Templates are included in the course.
Description
In this course I will cover four broad strategies or approaches for Root Cause Analysis (RCA) and problem-solving:
1. Five Why's
2. Cause and Effect Diagram
3. A3 Problem Solving Approach
4. Eight Disciplines or 8D Problem Solving Approach
Depending upon the complexity of the problem you can choose one of these approaches.
While taking these approaches, there are many tools and techniques which could be applied. I will cover many such tools, for example:
1. Seven Basic Quality Tools (Cause and Effect Analysis, Flow Chart, Check Sheet, Pareto Chart, Scatter Plot, Control Charts and Histograms)
2. Descriptive Statistics (Mean, Mode, Median, Range and Standard Deviation)
3. Graphs and Charts (Box and Whisker Plot, Individual Value Plot, Bar Chart, Pie Chart, Bubble Chart, Matrix Plot, and Time Series)
4. Value Stream Mapping
5. Tools for D1 (Establish the Team): Team Roles, Team Stages, Conflict Management and Negative Team Behaviours
6. Tools for D2 (Describe the Problem): 5W2H, SIPOC, Gemba Walk and Stakeholder Analysis
7. Tools for D3 (Interim Containment): Identification and Traceability
8. Tools for D4 (Root Cause Analysis): Brainstorming, Nominal Group Technique and Affinity Diagram
9. Tools for D5 (Develop CA): Poka-yoke, Force Field Analysis, Control Plan and Benefit-Cost Analysis
10. Tools for D6 (Implement CA): Gantt Chart, RACI Matrix, Reports and Dashboard
11. Tools for D7 (Prevent Recurrence): FMEA
Screenshots
Content
Introduction
Welcome to the Root Cause Analysis Boot Camp
Four Root Cause Analysis Approaches
Problem Solving, Correction, Corrective and Preventive Actions
Download Section 1 Slides
Quiz - Section 1 - Introduction
Technique #1: Five Whys
Introduction to Five Whys
Five Whys - Theory
Five Whys - Template and Demonstration
Download Section 2 Slides
Quiz - Section 2 - Five Whys
Technique #2: Cause and Effect Analysis
Understanding the Cause and Effect Analysis (Fishbone or Ishikawa Diagram)
Cause and Effect Diagram using Excel or SigmaXL
Cause and Effect Diagram using Minitab Workspace
Download Section 3 Slides
Quiz - Section 3 - Cause and Effect Analysis
Technique #3: A3 Problem Solving Approach
A3 Problem Solving - Part 1
A3 Problem Solving - Part 2
**** Is / Is not Analysis ****
***** Seven Basic Quality Tools ***** Cause and Effect Analysis
Flow Chart [Seven Basic Quality Tools]
Flow Chart Demonstration
Check Sheet [Seven Basic Quality Tools]
Check Sheet Demonstration
Pareto Chart [Seven Basic Quality Tools]
Pareto Chart Demonstration
Scatter Plot [Seven Basic Quality Tools]
Scatter Plot Demonstration
Control Charts Part 1 [Seven Basic Quality Tools]
Control Charts Part 2 [Seven Basic Quality Tools]
Control Charts Part 3 [Seven Basic Quality Tools]
Control Charts Demonstartion [ I-MR, Xbar-R and Xbar-S Charts]
Control Charts Demonstartion [ P and NP Charts]
Control Charts Demonstartion [ C and U Charts]
Histogram [Seven Basic Quality Tools]
Histogram Demonstration
Section 4 - Quiz 1
**** Graphs and Charts **** Introduction
Measurements of Central Tendency (Mean, Mode and Median)
Measurement of Dispersion (Range, Standard Deviation and Variance)
Descriptive Statistics - Demonstration
Box and Whisker Plot
Box and Whisker Plot - Demonstration
Individual Value Plot with Demonstration
Bar Charts
Bar Charts - Demonstration
Pie Chart
Bubble Charts
Bubble Charts Demonstration
Matrix Plot with Demonstration
Time Series
Time Series Demonstration
**** Value Stream Map Introduction ****
VSM - Takt Time, VA and NVA Cycle Time
Value Stream Map Demonstration
Section 4 - Quiz 3
Download Section 4 Slides
Technique #4: 8D Problem Solving Approach
History of 8D Approach of Problem Solving
8D Approach of Problem Solving - Introduction
Problem vs Symptoms
When to use 8D approach?
** D-0 Preparation and Emergency Response **
** D-1 Selecting the Team **
Team Roles
Team Stages - Tuckman's Model
Understanding Team Conflicts
Negative Team Dynamics - Part 1
Negative Team Dynamics - Part 2
Team Action Log
Section 5 - Quiz 1
** D-2 Define the Problem **
5W2H
SIPOC
Gemba Walk
Stakeholder Analysis
** D-3 Interim Containment **
Identification Traceability
** D-4 Root Cause Analysis **
Typical Root Causes
Tools for Root Cause Analysis
Brainstorming
Nominal Group Technique (NGT)
Affinity Diagram
Section 5 - Quiz 2
** D-5 Develop Permanent Corrective Actions **
Poka-Yoke
Force Field Analysis
Control Plan
Benefit-Cost Analysis
** D-6 Implement Corrective Actions **
Gantt Chart
Gantt Chart - Demonstration
RACI Matrix
RACI Matrix - Demonstration
Section 5 - Quiz 3
** D-7 Prevent Recurrence **
FMEA Introduction
FMEA Demonstration
** D-8 Recognize the Team **
** Summary and 8D Template **
Download Section 5 Slides
Section 5 - Quiz 4
Reviews
Hi. It's amazing! I enjoyed learning these important things so easy way. Very understandable and interesting. Thank you!
This is good course to get clear understanding about the tools which are used widely nowadays for quick Root cause analysis and reporting .Concepts are explain in simple language and with practical examples.
Coupons
| Status | Date | Discount | ||
|---|---|---|---|---|
| Valid | 1/13/2021 | 91% OFF | ||
3614740
Udemy ID11/4/2020
Course created date11/21/2020
Course Indexed date
