IT Support Helpdesk Fundamentals

Learn IT Support, Troubleshooting, and Helpdesk Skills to Start Your Tech Career
4.50 (43 reviews)
Udemy
platform
English
language
IT Certification
category
instructor
IT Support Helpdesk Fundamentals
3,217
students
9.5 hours
content
Feb 2025
last update
$54.99
regular price

What you will learn

Learn how to manage and troubleshoot Windows 10.

Learn to diagnose end user issues.

Learn how to find and remove malware.

Learn how to add Machines to a Windows network.

Troubleshoot driver and software update issues.

Troubleshoot connectivity issues.

How to interview for a helpdesk support position.

Use common problem-solving methodologies.

Grasp the fundamentals of computer networking and troubleshoot common network issues.

Understand the basics of IP addressing, DNS, and DHCP.

Screenshots

IT Support Helpdesk Fundamentals - Screenshot_01IT Support Helpdesk Fundamentals - Screenshot_02IT Support Helpdesk Fundamentals - Screenshot_03IT Support Helpdesk Fundamentals - Screenshot_04
5079358
udemy ID
1/12/2023
course created date
5/23/2024
course indexed date
ANUBHAV JAIN
course submited by