Interview Tips for a Helpdesk & Service Desk Analyst Tech
Get the skills, tips and and expertise needed to excel in your interview and land the role.
What you will learn
Learn what your interview panel will be looking out for
Forming your answers using the STAR method
What questions you may be asked and questions you should ask
Understand what you need to know as a Helpdesk or Service Desk Admin
What to do and not to do during an interview
How to research for the role
How to finish strong and get that job
Why take this course?
So are you planning to go in for an interview? Do you have an interview lined up, or getting to ready to start applying?
This course will give you the skills that I have learnt working in Technology for over 20 years, having interviewed countless amounts of people.
Some people do very well in interviews, others do ok, and others really struggle.
The Helpdek / Service Desk interview can be daunting, but we'll be covering a lot of of items to help be more confident and land that job!
We've broken down this course into different section specialising in general good interview tips, along with more specific secions around the Tech role.
What we'll cover in this course -
- a breakdown on the helpdesk/service desk role
- what you should know about the role before going in
- what you should know about the company
- preparing for any questions you may get
- being confident in the answers you give your interview panel
- what you should be asking the interview panel
- the tough stuff - salaries, titles, work arrangements
- how to finish up well in your current job when leaving
This course will be easy to follow.
In preparing for this course it's a good idea to get your resume ready and read the position description for the role well.
Thanks, Emilio
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