Decision-making and Problem-solving for Business

Welcome to the Decision-making and Problem-solving for Business series, a six-part course that includes the following sections, also presented as individual courses for your convenience:

- The Fundamentals of Effective Thinking

- Problem Framing

- Generating Alternatives

- Making Decisions Dynamically

- Implementation and Evaluation

- Group Problem Solving and Decision Making

Fundamentals of Effective Thinking

Albert Einstein, a man known for his wisdom, was correct when he said, "The significant problems we face cannot be solved at the same level of thinking we were at when we created them."

In this course, you'll learn to: think effectively about mental shortcuts, overcome biases and flawed assumptions, refine your problem-solving mind-set and decision-making style, and cultivate the right state of mind.

Problem Framing

The way you frame, or represent, a business problem directly affects the quality of the solutions you design. If more than one person is involved in a decision, a common frame is critical to success.

In this course, you'll learn how to effectively frame a problem by: being fully prepared for the framing process, examining your assumptions, analyzing the cause of business problems, and employing powerful techniques to effectively frame your business problems.

The Problem Solving: Generating Alternatives

You're about to discover how to imagine and manifest far-reaching solutions to your business problems. There's nothing ephemeral about the ideas contained here. To the contrary, the techniques you'll explore are deeply rooted in tangible reality--and in results.

In this course, you'll learn how to effectively generate alternative solutions by: getting into the flow, taking rational approaches, using creative approaches, and getting out of problem-solving ruts.

Making Decisions Dynamically

No matter how you feel at this time about making business decisions, you have a lot to gain by using the ideas and techniques in this course. To receive the full benefit, however, you have to turn effective decision making into a habit.

In this course, you'll discover a wealth of decision-making principles and techniques: the foundational thinking behind wise decision making, decision-making techniques to use by yourself, decision-making strategies to employ with others and ways to build productive and dynamic relationships with decision-making counterparts.

Decision Making: Implementation and Evaluation

Before good inventions gain value, they have to be implemented and evaluated. In this course, you'll learn how to take your decisions from idea to reality.

You'll learn how to: plan the actions required to implement your decisions, manage the action as your plan unfolds, and assess the outcomes of your decisions.

Group Problem Solving and Decision Making

In order to capture that feeling of group achievement, a problem-solving team must be designed and built properly. By the end of this course, you'll be ready to go out on the decision-making limb with the rest of your team.

You're about to learn how to avoid falling prey to inefficient group problem-solving habits. You'll also learn specific ways to improve overall group decision making.

That’s it! Now, go ahead and push that “Take this course” button and see you on the inside!