Udemy

Platform

English

Language

Language

Category

Business ESL: Administrative Tasks for Virtual Assistants

Scheduling Appointments & Politely Responding to Customers

4.70 (19 reviews)

Students

35 mins

Content

Mar 2018

Last Update
Regular Price

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What you will learn

Speak and write in a professional, business-friendly manner.

Write professional emails, clearly introduce yourself and politely handle customer inquiries.

Improve the likelihood of scoring your dream contract as a virtual assistant.


Description

Are you interested in improving your business English skills when interacting with clients and customers?

This course is designed specifically for intermediate to advanced English language learners who work as virtual assistants or customer service representatives. By enrolling in the course, you will...

  • Speak and write in a professional, business-friendly manner to clients and customers

  • Learn the steps and components of a successfully scheduled appointment
  • Utilize vocabulary that clarifies your responses to customer inquiries and client requests

  • Write brief, clear & specific introductions to prospective clients & customers


    As a bonus, enrollment grants you lifetime access to all (7) of the video lectures, plus the supplemental resources, including email templates that you can use to capture professional and polite business English phrases that will help you score the job or contract that you've been wanting!



    Screenshots

    Business ESL: Administrative Tasks for Virtual Assistants
    Business ESL: Administrative Tasks for Virtual Assistants
    Business ESL: Administrative Tasks for Virtual Assistants
    Business ESL: Administrative Tasks for Virtual Assistants

    Content

    How to Briefly and Clearly Introduce Yourself in an Email

    How to Briefly and Clearly Introduce Yourself in an Email

    Practice: Matching & Fill-in-the-Blank

    Section 1 Quiz

    Successfully Scheduling Appointments for Clients

    Appointments and Why They Matter

    Steps & Components of a Successfully Scheduled Appointment

    Section 2 Quiz

    Communicating With Customers

    Vocabulary & Dialogue

    Tips for Sending Professional Email

    Practice: Matching & Fill-in-the-Blank

    Section 3 Quiz


    Reviews

    S
    Sarai1 February 2021

    It was very easy to understand and provides with very good information, very clear on the points we need to be aware of.


    1489090

    Udemy ID

    1/1/2018

    Course created date

    2/15/2021

    Course Indexed date
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