Business process mapping / modelling - the complete course!

Wonder how would you create your own business model? Join us and learn

3.75 (57 reviews)
Udemy
platform
English
language
Operations
category
instructor
Business process mapping / modelling - the complete course!
233
students
3.5 hours
content
Sep 2019
last update
$54.99
regular price

What you will learn

How to create processes from the scratch

Design processes and business models

Flowcharts, UML, BPMN / process diagrams

Reengineering of business processes

Why take this course?

Welcome everyone, let's check out the curriculum of this course before we start:

Purpose of process mapping

  • What is process mapping?

  • Understanding process mapping

  • Why process mapping is important?

  • Process levels, BPM vs Process mapping

  • Documentation

  • Components of process mapping

  • Process, sub-process and activities

  • Types of charts (Focus on swim lane)

  • Create a flow chart – tools and techniques

  • RACI Matrix

  • As-is and To-be Models

  • Real-case example

  • Analyzing processes using techniques

  • Project Canvas (bonus)

  • Summary – end of the course

What is process mapping?

"A process map is a planning and management tool that visually describes the flow of work. Using process mapping software, process maps show a series of events that produce an end result. A process map is also called a flowchart, process flowchart, process chart, functional process chart, functional flowchart, process model, workflow diagram, business flow diagram or process flow diagram." (Lucid Chart)

Why do i need it?

"It shows who and what is involved in a process and can be used in any business or organization and can reveal areas where a process should be improved." (Lucid Chart) Which i totally agree with the definition, very clear and straightforward.

You would need process mapping (And process management basics) to understand how should you design the activities and process completely, perfectly and with all details needed from stakeholders.

They might be able to know how processes are working, but it would be much better to see it visualized and prepared in a perfect way to impress others with the results of your process / model analysis link to this process map that you just created.

I will only listen or will i practice?

This course will include both Theoretical part of the process mapping and Practical part, which includes examples and explanation how to design process map in the best/correct shape.

Resources?

Don't forget to download the resources attached

Level required?

This course is designed for absolute beginners, and no need for any pre-knowledge in this field.

Enjoy learning

Our review

--- **Overall Course Rating: 3.75** Based on recent reviews, the course has received a positive response from students who have found it informative and well-delivered. Here is a comprehensive review of the course, synthesized from the feedback provided: ### **Course Content and Delivery** **Pros:** - **Expertise Shown**: Fadi's expertise in creating process maps was highly praised, with students noting that best practices and proper documentation were effectively taught. - **Comprehensive Learning**: The course offered a variety of sources and data, which significantly enhanced the learning experience for students. - **Timely Delivery**: The course material was delivered in a timely fashion, meeting the expectations of students who value punctuality. - **Clear Explanations**: Despite having an accent, Fadi's ability to clearly convey knowledge was appreciated by the learners. **Cons:** - **Depth in Specific Areas**: Some students felt that more emphasis could have been placed on certain topics, particularly on developing with Excel, which they found important for a more comprehensive understanding. - **Section Content Evaluation**: While sections 1 to 4 were deemed valuable and insightful, especially for beginners, some students felt that the subsequent sections lacked depth and could have been expanded upon for a more substantive learning experience. ### **Student Feedback Summary** The course has received high praise for its ability to effectively communicate complex concepts in an understandable manner. Students have found the course valuable from the outset, with sections 1 to 4 providing a solid foundation on the "why" and "how" of process mapping. The additional sections serve as a useful reference for further learning but are advised to be expanded for greater impact. The delivery of the course content has been timely and well-paced, allowing students to absorb the material effectively. The practical application of knowledge, particularly in the context of real-world examples, was a highlight for many learners. However, there is room for improvement in certain areas where more technical details, such as Excel development, could be incorporated into the curriculum for a more rounded learning experience. In conclusion, this course is highly recommended for beginners and seasoned professionals alike who are looking to gain insights into process mapping. With some enhancements in specific sections, it has the potential to be an exceptional resource for anyone interested in this field.

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2134886
udemy ID
1/7/2019
course created date
10/1/2019
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