Fundamentals of KPIs

🌟 **Course Review for "Understanding KPIs and Balanced Scorecards"** 🌟 **Overall Rating:** 4.20/5 ### **Pros:** - **Comprehensive Content:** The course provides a strong foundation in understanding KPIs (Key Performance Indicators) and the Balanced Scorecard framework, which is valuable for both individuals and organizations alike. - **Real-World Application:** The insights shared about how some organizations use KPIs to punish rather than motivate offered a thought-provoking perspective on performance management. - **Diverse Learning Material:** The course includes a variety of learning materials, including information about different types of KPIs and guidelines on how to define and use them effectively. - **Accessible for Various Audiences:** It's suitable not only for established organizations but also for freelancers and individuals setting up their own business, offering a versatile application of the concepts taught. - **Foundation for Further Learning:** The course sets a solid base for understanding KPIs, which can be built upon with further specialized study. ### **Cons:** - **Pacing of Visual Aids:** Some learners found that the images appeared and disappeared too quickly, making it difficult to take notes or fully absorb the content when they were on screen. A suggestion to reduce the speed of these visual aids would enhance comprehension. - **Detail in Learning Materials:** The course was deemed basic by some, with a wish for more detailed examples, particularly in Excel sheets, to complement the theoretical knowledge provided. - **Clarity of Instruction:** At least one learner felt that the instruction lacked practical demonstrations, such as how to create or manage a KPI, making the course overly theoretical and potentially time-wasting for those looking for actionable skills. - **Quiz Difficulty:** One learner questioned the accuracy of a quiz answer, suggesting that KPIs are indeed good indicators of past and present performance, and thus, the answer provided could be considered incorrect. - **Course Structure and Syllabus:** A few learners expressed a desire for a clear syllabus or outline of the course content beforehand to better organize their learning process and ensure they do not miss out on any essential topics. ### **Additional Feedback:** - **Instructor's Approach:** One learner appreciated the instructor's approach in explaining the various aspects of KPIs, finding the information concrete and beneficial for their personal use as a freelancer. - **Course Length and Content:** Some learners felt that the course could be more concise, avoiding unnecessary elaboration on very obvious things to save time. In summary, the course "Understanding KPIs and Balanced Scorecards" is highly regarded for its foundational knowledge and real-world insights. However, there is room for improvement in terms of visual aid pacing, providing more detailed examples and practical demonstrations, and offering a clear syllabus or course outline to guide the learning journey. With these considerations addressed, the course has the potential to be even more effective and enjoyable for learners at all levels.