Advance IT Troubleshooting for Desktop Support Professional

Learn advance Windows 11/10 IT troubleshooting skills to get growth in your Desktop Support / System Administration job

3.58 (211 reviews)
Udemy
platform
English
language
Operating Systems
category
8,777
students
4 hours
content
Mar 2022
last update
$49.99
regular price

What you will learn

You'll learn some easy solution for complex problems which you face in IT Support jobs.

You'll feel confident by learning and resolving most common problems related to systems.

You'll learn to prepare a virtual test lab on Hyper-V Virtualization technology for practice without any worry.

Installing Windows 10 and Make Bootable USB with CMD without any third party tool.

Resolve most of by perform advance System Troubleshooting without Reboot the system.

Optimize System Performance (Fix Slowness Issue) by tweak Startup, Service, Cleanup disk & Apps Etc..

Active Directory Setup from scratch

Active Directory Introduction

File System Related Troubleshooting

Windows 11 / 10 Command line Administration

Description

You'll learn advanced Windows 10 and Windows 11 IT troubleshooting IT Support skills which require on the job in this course by a Microsoft Certified Solutions Expert (MCSE) certified trainer.

You'll be able to prove yourself by learning advanced Windows 10 and Windows 11 IT troubleshooting knowledge while working as a Desktop support technician, technical support, or system administrator profile.

  • We'll create a virtual PC where you can practice without worry because changes made on the virtual PC will not affect your main physical system.

  • I hope you've basic knowledge of Windows 10, Windows 11, Active Directory Domain, PowerShell, and have a system for practice.


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What Students Are Saying About The Course:

· 5 stars, “ Thank you for great lessons” - Khun Maung Hait.

· 5 stars, “ Very good teacher..... thanks man” - Slaven Petrisevac

· 5 stars, “ We need more details on this particular topics because it's an interesting topic” - Md Ashikur Rahman Rifat.

· 5 stars, “ this is definitely a great match for i love everything about the course.” - Ephraim Bodiba.

· 5 stars, “ Great Course” - Nikola Ristic.

· 5 stars, “ Pace of teaching thanks so much” - Mukiibi Abdul.

· 5 stars, “ Very Helpful for my career” - Akouete Avessou

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We'll cover the below Modules in this course:

Prepare Virtual Test lab

· Install Hyper-V on Local System

· Create Virtual Machine (VM)

· Download Free Evaluation OS Image

Installing Windows

· Installing Windows 10

· Hyper-V Interface Overview

· Increase Disk and Memory

· Use of Snapshot (Time Saving)

· Make USB Bootable with GUI Tool

· Make USB Bootable with Command (CLI Tool)

· Access Boot Menu

Troubleshooting without Reboot

· Fix stuck Windows service

· Fix Not Responding Application or Desktop

· Logoff Another User Manually

· Logoff user Remotely through PowerShell

· Delay in Replication of Assigned Permission

· Fix Domain Trust issue without Re-joining & Reboot

Optimize System Performance (Fix Slowness Issue)

· Monitor CPU, Memory & HDD Utilization

· Find & Kill High Utilization Process

· Check Startup time and Reboot

· Uninstall unwanted applications

· Run Disk Cleanup (Not Required System Files)

· Deep Cleaning Through TreeSize Free Tool

· Defragment Disk

· Disable Startup Applications

· Disable Unwanted Services

Active Directory Setup (Optional)

· Introduction

· Create Virtual Machine for Server 2019

· Install Windows Server 2019

· Rename System Name

· Server Manager Introduction

· Install Active Directory Role

· Promote Active Directory Domain Controller

· Set Static IP Address

Active Directory Introduction

· Active Directory Users and Computers (ADUC)

· Active Directory Administrative Center (ADAC)

· Manage Users (User Account, Service account, Group)

· Domain Rejoining

· Computer Accounts

· Info about Default Quota for Rejoining System

· Check Password Expiration and Account Status

File System Related Troubleshooting

· Recycle Bin Settings

· Cleanup Recycle Bin Data of Multiple Users Profile (Advance)

· Close Locked Open Files on File Server

· How To Fix Filename Is Too Long Issue

Useful Tricks for System Troubleshooting

· Configure Auto-Login setting on Windows

· Execute Application in System Account Context

Windows 11/10 Command-line Administration

· Install Windows 11 Virtually

· Introduction of Available Command line Tools

· Part-1 Get Installed App Details Through Commands

· Part-2 Get Installed App Details Through Commands


Many more lectures are in progress and will get updated in this course soon........

Screenshots

Advance IT Troubleshooting for Desktop Support Professional - Screenshot_01Advance IT Troubleshooting for Desktop Support Professional - Screenshot_02Advance IT Troubleshooting for Desktop Support Professional - Screenshot_03Advance IT Troubleshooting for Desktop Support Professional - Screenshot_04

Content

Prepare Virtual Test Lab

Install Hyper-V on Local System
Create Virtual Machine (VM)
Download Free Evaluation Windows 10 Image
Hyper-V Interface Overview

Installing Windows OS With Multiple Media

Installing Windows 10
Make USB Bootable with GUI Tool
Make USB Bootable with Command (CLI Tool)
Access Boot Menu

Troubleshooting without Reboot

Fix Stuck Windows Service
Fix 'Not Responding' Application or Desktop Error
Logoff Another User from Local System
Logoff user Remotely through PowerShell

Reviews

Christopher
May 24, 2022
I got used to the accent after a while . I learnt a lot from this course. If you complete the course you will not waste your money.
Bruce
February 14, 2022
The instructor is VERY hard to understand and follow. I will NOT even be able to continue the course
Adrian
December 14, 2021
the sound is terrible, and the accent and pronunciation make it very difficult to follow and understand the concepts
Kgotso
October 21, 2021
This course has boosted my confidence as a IT professional. I have polished some knowledge and gained some insight, I especially loved the AD sections.
John
September 26, 2021
Great Course happy to learn about Hyper V as I usually go for VMWare or Virtual box, very happy hopefully there will be a follow on course or more content added to this course in the future. Thank you
Vishesh
August 15, 2021
Excellent course. I really enjoyed and learned some new things and enjoyed the re-fresher on some things that I forgot!
Cristina
February 22, 2021
Thank you for the course, I enjoyed it and learn some new tips. Nevertheless when I tried to add my VM computer to the domain I had a DNS issue regarding the IP address and I couldn't continue doing it from my side. It would be great if you could provide us with an advice to fix that error.
Ankit
January 25, 2021
Need more technical BAU issues need to add to this learning and more advanced level need to add for support purposes.
John
January 14, 2021
It’s very fast making it hard to understand. and while on mobile it’s very hard to see. I’m going to have to get my Windows laptop back in shape, needs Windows 10.
Mahmoud
January 4, 2021
Actually a great course but it would be very nice if there were any resources after each section to be with a student
Andreas
January 1, 2021
Overall a good course and some interesting topics covered but felt it was a bit to rushed and also personally slightly difficult for me to follow the trainers accent. However still great value from Udemy as always
Md
December 27, 2020
Really helpful as it highlight key points to check during basic troubleshooting while working in Windows platform.

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Coupons

DateDiscountStatus
12/13/2020100% OFF
expired
11/25/202175% OFF
expired
3662324
udemy ID
11/26/2020
course created date
12/11/2020
course indexed date
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course submited by