Amazing customer service: how to impress clients and guests

Service is not enough anymore, you need something much more powerful! Find out now what that is...

4.60 (30 reviews)
Udemy
platform
English
language
Strategy
category
Amazing customer service: how to impress clients and guests
399
students
1.5 hours
content
Aug 2021
last update
$54.99
regular price

What you will learn

You will be able to deliver topservice on a whole new level

You will feel much more confident to deliver great hospitality

You will be able to make a difference in the lives of your customers

You will discover why one of the oldest techniques is so powerful but few people use it

Why take this course?

Start offering amazing customer service in your company!

THIS COURSE IS THE AWARD WINNING TEACHING BY VINCENT VERMEULEN OF SCHOOL FOR BUTLERS AND HOSPITALITY 
If you are looking for new ways to surprise your customers and train your team to deliver amazing experiences to your clients, then this course is for you!

By the end of the course, you will have step by step instructions on how to integrate high level service. 
We will be teaching you how to handle different types of customers and handle difficult situations.

What makes me qualified to teach you? 
Vincent Vermeulen is part of HospitalityTutors and presents this course. He is the founder and director of School for Butlers and Hospitality. One of the most renowned butler schools in the world. 

“My former students are now employed by the most successful families in the world or have been working at the highest level in the hospitality industry, from 5 star hotels to Michelin awarded restaurants. Hospitality is in my DNA”

Testimonials of former students: 
Life changing training ! - Guy Naillon
Service will never be the same - Karin Ludwig

My guarantee to You 
I’m a fourth generation hospitality professional.I'll be here for you every step of the way. If you have any questions about the course content or anything related to this topic, you can always post a question in the course or send me a direct message. 

What is this Topservice course all about? 
In this complete training to topservice you will not only learn everything about service but also how to apply hospitality.


This course will cover everything you need to know to start, including:

  • Verbal and non-verbal communication
  • Anticipating guest needs
  • A new way of talking to guests
  • Eye for detail
  • Real life examples
  • Engaging delivery
  • So much more!

Learn from a professional with over 30 years of experience.

Go ahead and click the enrol button, and we will see you in lesson 1!

Don't forget we have a 30 day money back guarantee should you not like the course for any reason.

Screenshots

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Reviews

Christopher
May 19, 2023
The quality is great and the presenter very clear and knowledgeable. Small criticism, his wonky bow tie keeps catching my eye and I can’t stop thinking, if he’s teaching me about attention to detail, why can’t he straighten his tie? Also, there is a mistake in the matrix section where he says A1, but it’s actually B2. These are critical skills I gained from doing his course haha! Overall, amazing value for money!!

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1663084
udemy ID
4/25/2018
course created date
4/9/2020
course indexed date
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course submited by