The Email Etiquette Course - Business Writing With Class

Email Etiquette - Business Writing - Cold Email - Business Etiquette - Email Productivity Hacks and Much, Much More

4.13 (48 reviews)


7.5 hours


Feb 2021

Last Update
Regular Price

What you will learn

How to write detailed business emails

How to Write emails to Colleagues

How to Come Across as Professional Through Email

Learn how to Deal with Uncertain Scenarios


Welcome to the Complete Email Etiquette Course. You are going to learn how to write emails and expand your business communication abilities. One of the most important ways businesses and individuals communicate with each other is through email. By learning the fundamentals of email etiquette, you will be prepared for any work situation to arise.   

Most Courses talk about the spelling and grammar of writing emails, while this course specializes one what matters most when communicating–– creating messages that your recipient can understand and act upon.  By enrolling in this course, you will learn how to speak to any audience through email. You will know the proper email etiquette to reach out to anyone you need for your organization. 

Do the following points resonate with you?

  • Do you want to know how to ask your boss or work colleague to look over an important memo you're sending out? 

  • How about someone from another work department that you haven't met?

  • Do you want to know how to reach out to an old contact for networking purposes?

We discover how to do these processes and more throughout the course. There are over 70 lectures of dense information to explore. Everything will be explained and you will understand how to apply the principles of email etiquette immediately.

What will students learn in your course?

  • How to write detailed business emails

  • How to Write Emails to Colleagues

  • How to Come Across as Professional Through Email

  • Learn how to Deal with Uncertain Scenarios

Are there any course requirements or prerequisites?

Be open to Learning
Keep an Open Mind

Who are your target students?

  • Students who want to create Fantastic Emails

  • Business Professionals Looking to Compose Emails

  • New Business Professionals Learning About Business Communications for the First Time

Enroll now in this Email Etiquette Course!


The Email Etiquette Course - Business Writing With Class
The Email Etiquette Course - Business Writing With Class
The Email Etiquette Course - Business Writing With Class
The Email Etiquette Course - Business Writing With Class


Introduction to the Course

Introduce Yourself To Others in The Course

Creating an Email Address

Introduction to the Gmail Interface

Good Vs. Bad Names (and How to Change your Name)

Overcoming the First Obstacles to Writing Emails (Mindset)

What is Email Anxiety? (and how to overcome it)

Don't worry twice about Emails that you Send

You are only a Stranger Once –– Getting over the first contact

Don't Be afraid to write that email (no matter how intimidating)

Thinking about the Worst Case-Scenario: A stoic Exercise

Email Etiquette 101

Punctuate yourself when Emailing Colleagues

When Writing Emails, You are Always Leaving a Trail

Before sending that Email, Check your "P's and Q's"

Be sure to Follow up with Emails

Using Your Calendar as a Way to Stay in Touch

Introductions and Final Salutations

Avoid using "PS" Unless You're Writing a Marketing Email

How to Introduce Colleagues to Each other

How to Reintroduce Yourself to Someone You have met in the Past

How to Open with a Greeting for Individuals and Organizations

Writing Out Emails For the First Time

What is email prospecting?

What is a cold email?

What is a warm email?

Spell out all the words you say in email (don't use casual langauge)

Keep emails short and readable

use the return key as often as necessary

Spell out Everything in Email

using bulleted and numbered lists

Working with different timezones doesn't have to be confusing

Establish what timezone you will follow early on

Establishing whose Timezone you will follow According to the relationship

How to set the default timezone in Business Relation emails

Don't be Overly euphamistic

Use this simple Website to make sure your appointment dates match

Having Colleagues look over your email pros and cons

Having Friends look over emails Pros and Cons

Having Family Memebrs look over Business Communications Pros and Cons

Having Your Boss Look over Your Emails Pros and Cons

Pro Tips to Speed up Your Email Performance

Using Voice to Text Software Pros and Cons

Sending Voice Recordings Pros and Cons

Sending Prerecorded videos Pros and Cons

How to Get Good at Writing Emails (Practice, Practice, Practice!)

Creating Greetings And Salutations in Emails

Using a Kind Vs Confrontative Tone

Using Different Punctuation marks for the Salutation Line

How to Explain to Someone How you Received Their Email

Don't Use Gendered Titles with a New Contact (Here's Why)

What to Do if You are Addressing a Team or Don't Know an Individual's Name

Working with Accent Marks and Spot the Mistakes

How You can Explain How you Received Someone's Introduction

Correcting Chris Richard's Proposal

Mastering the Subject Line

Write the Subject Line for the Recipient, Not Yourself

How to Understand the Preview Plane

Asking For A Quick Favor

How to be more Specific with Your Subject Line

Using Colons in the Subject Line Like a Book Title

Making Requests

How to Motivate the Recipient When Requesting Challenging Tasks

How to Narrow Down Your Requests to One Single Line

How to Set a Deadline in a Business Email Request

How to Summarize Requests When you have Multiple Requests

Laying Out Requests Step-by-Step to Improve Comprehension

Responding to Requests

How to Apologize for a Late Response

How to Respond to a Request for Information

How to Respond to Someone's Message Using Quotations

How to Thank Someone for Reaching Out to You

Chasing A Non Responsive Client

Apologizing for Creating an Inconvenience

Following up to a Last Email Response for a Request

How to Give an Explanation of Why they Need to Followup

How to Remind Someone of an Important Deadline

How to Remind Someone of a Deadline by Following up wiht the Original Email

How to Set a new Deadline for a Request

Requesting Document Revisions and Feedback for Your Work

How to Ask for Constructive Feedback for a Business Document

How to Ask someone to Review a Document

How to Followup when Receiving Harsh Criticism

How to Write Constructive Feedback for a Colleague's Work Document


Koh29 July 2021

Really enjoyed the first half on email writing and how to better format your emails, however the second half was much more stretched out and frankly unappealing to me, especially since the choice of this course was for email writing rather than speaking and listening skills.

Jessica12 March 2021

These are some basics but always good to have a refresher course to remind about the little things. The little things count.

Scott26 January 2021

Great nuts and bolts information about business communication etiquette. I am noticing that I am becoming more deliberate and clear in my electronic communications with other professionals. I recommend this course.


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