Development Tools


Learn JIRA with real-world examples (+Confluence bonus)

Learn to work on, manage & administer agile projects with this comprehensive course on JIRA Software & Confluence

4.56 (18283 reviews)


11.5 hours


May 2021

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What you will learn

Understand what JIRA is, benefits of JIRA and how to use JIRA

Understand Scrum - the stakeholders, events and overall flow of work

Understand Kanban flow of work

Use JIRA as a user working within an agile team - creating, working on and searching for issues, customizing dashboards etc.

Use JIRA as a manager of an agile team - configuring agile boards, managing the backlog, sprints and releases etc.

Administer all aspects of JIRA - create users, groups, set permissions, configure issue types, screens, fields, workflows etc.

Use examples presented in this course to customize and use JIRA based on your own unique needs

Get ideas (through examples presented in the course) on how JIRA can be utilized for different scenarios or situations

Learn the basics of Confluence

Learn how you can use both JIRA and Confluence together to work better and be more productive in general


This course walks through all the core features and concepts of JIRA with real-world examples and has been catered for general users, managers and admins. Updated as of June 2020, it incorporates and uses some of the latest features released for JIRA Software on Cloud (standard version).

Plus bonus Confluence content  - learn how to use Confluence and how to take advantage of it in tandem with JIRA.

JIRA is a very comprehensive tool and one of the most popular agile project management tools out there. When used and configured correctly, it will help you work smarter, faster and more efficiently.


  1. Learn the most important characteristics of Scrum and Kanban agile methodologies

  2. Cover all the main aspects of JIRA including working within an agile team, leading an agile team, and administering the main things that make up JIRA

  3. Real-world examples including

    1. How to manage your daily task-list via a daily scrum-based process

    2. Configure permissions and projects for internal team members, as well as external members (Eg: consultants, customers etc)

    3. JIRA allows you to create stories and epics for agile projects - learn how to create another issue type used in agile called Spike and create custom screens, fields and workflows for this new issue type.

    4. Modify the default software development workflow to include steps for QA

    5. How to manage multiple teams working on the same projects via multiple agile boards catered to each team

  4. Support - I am only a message away from answering any questions you might have


  1. Agile Concepts - Goes into detail with Scrum and Kanban methodologies. By the end of the section, you’ll have a full refresher on these methodologies as I made sure I hit the most important notes when it comes to how they work.

  2. Working within an agile team - Get your first look at navigating the Jira user interface and learn how to create issues, work on issues through the agile boards, search for issues, create custom dashboards to see whats happening in Jira and other functions beneficial to any agile team member.

  3. Leading an agile team - Configuring and managing agile boards, creating and maintaining the backlog as well as starting and ending sprints and creating releases. All these steps stay true to the agile steps described in the prior section.

  4. Jira Administration - Goes over all the main administration sections and each part has an example that you can use to follow along with. By the end of this section, you will understand all the customizable aspects of Jira and be able to cater your own instance to fit your own specific needs.

  5. Next-Gen Projects - a section that dives into the versatile next-gen projects in Jira and all its capabilities

  6. Real-world examples, scenarios and bonus content - This is where I show you how I use Jira to track and forecast my personal day-to-day tasklist, while using a daily scrum-based process, among other examples.

  7. Confluence - Jira's best friend when it comes to managing content


Bottom line is that I tried to make this course a comprehensive guide to Jira that anyone would need to either get introduced to JIRA or get fully up to speed with the basic concepts and features. I feel the best way of learning something is by example. And so I put in a lot of content explaining the features and concepts with examples and am continuously working on adding more examples and scenarios to share my experience and knowledge in using JIRA within the real world. 

I'll be here to help answer any questions you might have along the way.


Learn JIRA with real-world examples (+Confluence bonus)
Learn JIRA with real-world examples (+Confluence bonus)
Learn JIRA with real-world examples (+Confluence bonus)
Learn JIRA with real-world examples (+Confluence bonus)


Course Introduction

Course Introduction

JIRA - the What, the Why and the How

Course structure and tidbits

Setting up JIRA Cloud

How to create a project with sample data

Agile Concepts Refresher & Jira Terms

Section Introduction

Agile Concepts + Scrum Refresher

Kanban Refresher

JIRA Terms - What makes up JIRA

Agile Concepts Refresher & Jira Terms

Working within an Agile Team - For general team members

Section Introduction

Intro to the JIRA user interface & navigation

Intro to Project Navigation

Intro to Issue Navigation

Viewing, editing & understanding Issues

Working with Agile Boards

Agile Board - Backlog View

Agile Boards - Kanban + Agility

Creating Issues

Searching for Issues

Advanced searching using JQL

Search filters

Dashboard customization

Working within an Agile Team

Leading an Agile Team - For managers, product owners, scrum masters etc

Section Introduction

Configuring agile boards - Part 1 (Scrum board)

Configuring agile boards - Part 2 (Scrum board continued)

Configuring agile boards - Part 3 (Kanban board)

Creating projects

Creating epics and stories

Starting sprints & working on sprints

Creating software versions in Scrum

Creating software releases in Kanban

Creating an agile board with multiple projects

Closing sprints and viewing sprint reports

Next-Gen Projects Introduction

Next-Gen Projects Settings

Leading an Agile Team

Jira Administration

Section Introduction

Jira admin section navigation

Creating a new user

Creating groups and access controls

Understanding the different permission levels

Global Permissions explained

Understanding Project Roles - Theory

Understanding Project Roles - Example

Roles & Permissions Example - Introduction

Roles and Permissions Example - Part 1

Roles and Permissions Example - Part 2

Roles and Permissions Example - Part 3

Understanding Jira Schemes & Introduction to the Schemes Example

Configuring Issue Types

Configuring Screens

Configuring custom fields

Creating a new Workflow

Editing an existing Workflow

Updating the agile board with new workflow changes

Understanding Workflow transitions

Working with Project Components

Other Jira Administration and section conclusion

Jira Administration

Examples & Bonus Content

Course Summary

Section Introduction

Using Jira to manage daily tasks using a scrum-based process - Part 1

Using Jira to manage daily tasks using a scrum-based process - Part 2

How to manage an Icebox in Jira

Example of creating an Icebox Workflow

Creating multiple boards for multiple teams - backend, frontend, QA, PM

Installing Jira Software Server on Windows and granting access to other devices

Bonus Lecture: Learn JIRA Portfolio for Project Planning


Confluence - the What and the Why

Getting Confluence

Granting User Access

Spaces Introduction

Confluence's New User Interface Introduced in June 2017

Creating Spaces with Space Blueprints

Creating Pages within Spaces

Editing Pages

Page Blueprints

Other Page Options & Functions

Adding and Using Macros within Pages

Collaborative Editing

JIRA - Confluence Integration

Understanding Confluence Permissions

General Confluence Administration

Section Conclusion


Mike8 October 2020

I wanted to see what could be done with JIRA and Confluence to present the possibilities to my manager. We are looking to move from Redmine and I think this course pretty much covered everything I wanted to know about. Though a bit on issue handling and linking to your repo would have been neat.

Scott7 October 2020

Kosh did an excellent job covering the major aspects of both Jira and Confluence, diving deep where necessary. He did move quickly, but with the amount of material covered, I'm glad he did. Rewind is our friend! I needed to familiarize myself with these applications for a job search, and I'm glad I chose Kosh's course. Thank you, Kosh, for the effort that went into making this such a valuable learning experience!

McIntosh7 October 2020

The material is good, but the instructor is going too fast moving around the desktop. It was difficult keeping up with the mouse movements and the functions he was performing.

Neil7 October 2020

I'm a new user, I will start using Jira next week in new role. I haven't learnt to use any new IT systems in a while so I'm rusty. This feels like a solid and comprehensive introduction and my confidence is increasing. Good so far.

Smitha28 September 2020

Just what I wanted and what I don’t know I spite of working with JIRA for more than a year. Great content !

Brenda23 February 2020

Thus far yes ... applying for BA positions with new employers who use JIRA whereas my current company does not.

Lisa20 February 2020

I find the instructor easy to listen too. He seems to know the subject quite well and speaks clearly.

Mike16 February 2020

Very interesting, the only minus is that Jira was updated and the interface is a little different from the video.

Eduard13 February 2020

This course is very difficult to digest. The content is so vast that it becomes very difficult to follow. Would it not be better to split this course into several smaller ones?

Suvith12 February 2020

It was great informative session. Nicely explained and easy to understand. Feeling really confident about these topics now.

Alexandre11 February 2020

I think the videos were carefully designed to provide enough and valuable information, and we can progressively increase our knowledge about JIRA. I´m excited to move forward and complete the course!

Mike11 February 2020

Excellent training. I have used JIRA before but this training has been great and I have managed to get moire details.

Manisha9 February 2020

Till now the pace of the course is good and concepts are well explained- waiting to see how the rest of the course rolls out

Vince5 February 2020

Been using JIRA for years. Trying to set it up for a new job new and the Admin role is perplexing. This course has helped a lot

Brent2 February 2020

this course is a great opportunity to get lots of details on how jira works. I used my own projects while taking the course, which was super helpful. I was able to significantly customize my own projects and filters, etc as a result of taking this course. thanks!


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