English Learning: Telephone skills necessary in all business
communicating by telephone, including spelling over the phone, and leaving and taking messages.
What you will learn
English for Telephoning is an ideal short course for those who need to make effective telephone calls in English in a business context.
English for Telephoning teaches students strategies for communicating by telephone, and trains them how to sequence a conversation.
The course builds up students' confidence to communicate effectively during a telephone call.
English for Telephoning has six units which deal with specific areas related to communicating by telephone, including spelling over the phone, and messages
Why take this course?
The course builds up students' confidence to communicate effectively during a telephone call. English for Telephoning has six units which deal with specific areas related to communicating by telephone, including spelling over the phone, and leaving and taking messages. Skills become more advanced as the course progresses. English for Telephoning teaches students strategies for communicating by telephone, and trains them how to sequence a conversation. English for Telephoning is an ideal short course for those who need to make effective telephone calls in English in a business context. It is an ideal course for students in employment, who want to communicate better in English. This short, intensive course can be completed in 5-7 hours, so students make progress quickly.
Features
A wide range of exercises and hands-on tasks in every unit
Tip addressing language points, useful phrases, and strategies
Motivating role plays for speaking tasks
STARTER section at the beginning of each unit with a warm-up activity
OUTPUT section at the end of each unit that that will encourage discussion and reflection
Model telephone conversations with local as well as international clients
Printable worksheets and exercises to practise useful phrases, vocabulary and communication
ideal short course for those who need to make effective telephone calls in Business English