Personality: Understanding Different People

Gain the confidence to interact positively with any social interaction style and communicate more effectively.

4.50 (15 reviews)
Udemy
platform
English
language
Communications
category
instructor
1,188
students
1.5 hours
content
Jul 2022
last update
$84.99
regular price

What you will learn

Identify the principles behind what really motivates and influences people through the four Social Interaction Styles

Recognise how to interact with each Social Interaction Style to build effective relationships

Determine ways to work more effectively with each Social Interaction Style

Recognise the behavioural responses associated with each Social Interaction Style in stressful situations

Assess strategies for typical situations that require you to influence and communicate with different types of people

Description

From time to time, everyone finds themselves in awkward situations and having to deal with difficult people.  People are not necessarily being difficult, they're just different.

What if you could learn the secrets of dealing with ANY type of behavioural response and social interaction style? 

This course will give you the knowledge around the principles and the skills that you need to develop effective communication skills.  More effective communications skills will improve your interactions with other people, build your confidence and change your life.

The course focuses on personality looking at how preferences drive the behaviour that makes people so different. 

Everybody has their own social interaction style based around their behavioural preferences that influence their personality.  Each person instinctively acts according to their inherent style. Team members will act out their styles in team working. Customers will act out their styles in buying situations. Salespeople will feel more comfortable selling according to their natural style.   

Being able to identify the social interaction style of other people will give you valuable insights that you can use to establish rapport, open lines of communication, build trust, motivate and influence.  Ways to work with each social interaction style will be explored along with techniques to enhance and improve your interactions leading to better communication.   This includes considering both verbal communication and non verbal communication.

The four social interaction styles are driver, expressive, amiable and analytical.  Each social interaction style responds differently to pressure and each social interaction style has a different stress response.  Each style approaches social interactions and uses their emotional and social intelligence differently.  These differences have advantages and disadvantages which are investigated within the course. 

By completing this course, you will be able to:

  • identify the four different social interaction styles and understand how all four styles operate

  • recognise the social interaction styles of others to understand how to get on with different styles more effectively

  • determine where, when and why conflict and problems may arise

  • assess strategies for typical situations that require you to influence and communicate with all the social interaction styles

  • examine ways to increase your power and control and develop your resilience

Provided within the course is a questionnaire to determine your social interaction style. Completing this practical activity will enable you to understand your own social interaction style and your communication style in more detail. 

The course contains loads of material and tools for you to download and use with your social interactions to help with your learning.

This course will help you change the way you think about yourself and the way you work with and interact with other people inside and outside of work.  This course will help you to get on with anyone.


The course is being continually refined and updated to ensure it remains current and relevant.


The course contains a series of Lightbulb Moments resource cards, which have been created to provide you with handy reminders of key points around topics covered within the course.

All PDFs can be completed online and are Section 508 / ADA Accessibility compliant.

All videos are High Definition recorded in 1080p.

All captions have been reviewed and are grammatically correct.

Latest update -  July 2022

Screenshots

Personality: Understanding Different People - Screenshot_01Personality: Understanding Different People - Screenshot_02Personality: Understanding Different People - Screenshot_03Personality: Understanding Different People - Screenshot_04

Content

Introduction to Personality Masterclass: How To Get On With Anyone

Introduction to Personality Masterclass: How To Get On With Anyone
Practical Activity - Reflecting about this Personality Course

The Importance of Communication

Communication And How Communication Breakdowns Occur
Body Language And Non-Verbal Communication
Incongruence - The Mismatch Between Words and Body Language
Metaphors And Association In The Way That We Communicate
Why Is Rapport Important?
The Key Component Of Communication - Listening
Communication Can Cause Conflict
The Role of Empathy in Conflict

Behaviour and the Social Interaction Styles

The Four Social Interaction Styles
Practical Activity: Assessing your Social Interaction Style
The Driver Social Interaction Style
The Expressive Social Interaction Style
The Amiable Social Interaction Style
The Analytical Social Interaction Style
How And Why Tension Between The Styles Develops
Quiz: Test Your Knowledge Of The Social Interaction Styles

Reactions to Pressure

The Reactions To Pressure Of The Social Interaction Styles
The Conflict Response Of The Driver Social Interaction Style
The Conflict Response Of The Expressive Social Interaction Style
The Conflict Response Of The Amiable Social Interaction Style
The Conflict Response Of The Analytical Social Interaction Style
What Happens With Increasing Pressure
Quiz: Test your Knowledge of the Social Interaction Styles Conflict Responses

The Stress Responses of the Social Interaction Styles

The Stress Responses Of The Social Interaction Styles
The Stress Response of the Driver Social Interaction Style
The Stress Response of the Expressive Social Interaction Style
The Stress Response of the Amiable Social Interaction Style
The Stress Response of the Analytical Social Interaction Style
Quiz: Test your Knowledge of the Social Interaction Styles Stress Responses

How To Get Along With Anyone: Hints, Tips and Strategies

Practical Activity: Assessing the Social Interaction Style of Others
The Ideal Behaviours for Ideal Interactions with Each Social Interaction Style
Developing Your Emotional and Social Skills
Conclusion - How the Social Interaction Styles Use Their Emotional Intelligence

Practical Activity - Learning Review about this Personality Course

Practical Activity - Social Interaction Styles: Taking Action

More Resources

Lightbulb Moments Cards - Engaging with Others using Social Interaction Styles
How to Access your Udemy Certificate
Bonus Lecture

Reviews

e
August 31, 2019
Excellent and thought-provoking gets you thinking about different typology and the dimensions of why we are the way we are. The only criticism is the flat delivery of the speaker that could put you off.

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Coupons

DateDiscountStatus
7/31/2019100% OFF
expired
1946226
udemy ID
10/3/2018
course created date
7/31/2019
course indexed date
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