Six Sigma - The Define Phase

Start your Six Sigma journey with lots of confidence & clarity

5.00 (1 reviews)
Udemy
platform
English
language
Operations
category
instructor
1
students
40 mins
content
Jan 2022
last update
$29.99
regular price

What you will learn

Provide a solid and practical understanding on the concepts of the "Define Phase" of Six Sigma

DMAIC Methodology

SMART Goals

Techniques for project identification

Voice of Customer, Voice of Business, Voice of Process

Cost of Poor quality

Critical to Quality and Process Mapping

Team selection and growth phases

Project charter

Description

Dear Learners,


I welcome you to this course on Six Sigma- The Define Phase.

I have prepared lectures covering each of the DMAIC phases of Six Sigma, separately, to enable learners with shorter time to grasp all topics with ease. T

his course is covered in "11 evenly spaced lectures" & also includes a small hands-on project. I am Parag Dadeech, with extensive leadership experience across diversified business sectors. I have lived and worked in the US, SE Asia and India and have led a gamut of high value business projects (green field as well brown field), operational excellence engagements, as well as Technology joint ventures.

Wishing you an enjoyable learning experience.


Lecture-1

Introduction

Lecture-2

• Historical perspective

• Features of Six-Sigma

• Sigma Level across business sectors

Lecture-3

• Six Sigma methodology

• Understanding DMAIC Thoroughly

Lecture-4

• Starting with Define Phase

• SMART Goals

• Illustration of SMART Goals

Lecture-5

• Sources of Project identification

• Voice of Customer (VOC)

Lecture-6

• Voice of Customer to CTQ (Critical to Quality)

• Voice of Business

• Voice of Process

Lecture-7

• Cost of Poor Quality (COPQ)

• Internal and External Failures

• Implications of external failure costs

Lecture-8

• CTQ Drill Down

• Process Mapping (SIPOC)

• SIPOC Practical illustrations

Lecture-9

• Team selection

• Team growth phases

• Toll Gate reviews

Lecture-10

• What is Value

• Value adding activities (VA)

• Non-Value adding activities (NVA)

Lecture-10

• Project charter

Lecture-11

Summary

Screenshots

Six Sigma - The Define Phase - Screenshot_01Six Sigma - The Define Phase - Screenshot_02Six Sigma - The Define Phase - Screenshot_03Six Sigma - The Define Phase - Screenshot_04

Content

Six Sigma - The Define phase

Introduction
Historical perspective and features of Six Sigma
Six Sigma Methodology (Understanding DMAIC Thoroughly)
Quiz-1
Starting with Define Phase & SMART Goals
Project identification techniques and Voice of customer (VOC)
Quiz-2
How to convert VOC to CTQ, Voice of Business, Voice of Process
COPQ & Failure costs
Quiz-3
CTQ Drill down and process mapping
Team selection and growth phases
Quiz-4
project charter
Quiz-5
summary

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Related Topics

4492706
udemy ID
1/13/2022
course created date
2/2/2022
course indexed date
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