ServiceNow Certified System Administrator Practice Test 2024

The ServiceNow Certified System Administrator course is designed to teach individuals how to effectively manage and administrate a ServiceNow instance. The course covers topics such as creating and managing users, groups, and roles, configuring the system, managing incidents, problems, and changes, and creating and using workflows. Additionally, the course covers best practices for maintaining and optimizing the performance of a ServiceNow instance. Upon completion of the course, individuals will have the knowledge and skills necessary to pass the ServiceNow Certified System Administrator exam and become certified in ServiceNow administration.

The ServiceNow Certified System Administrator exam typically contains 60 multiple-choice questions. The exam is timed and typically takes around 90 minutes to complete. The passing score for the exam is typically around 70%. The exam covers a wide range of topics related to ServiceNow administration and covers both theoretical and practical aspects of the software.

The ServiceNow Certified System Administrator course is designed to teach students a variety of skills related to effectively managing and administering a ServiceNow instance. Some of the key topics that students will learn include:

1. Creating and managing users, groups, and roles: Students will learn how to set up and manage user accounts, assign roles and permissions, and create and manage groups.

2. Configuring the system: Students will learn how to configure various aspects of the ServiceNow platform, including the service catalog, incident management, problem management, and change management.

3. Managing incidents, problems, and changes: Students will learn how to use the various features of ServiceNow to manage incidents, problems, and changes, including creating and managing incidents, prioritizing and resolving problems, and managing change requests.

4. Creating and using workflows: Students will learn how to create and use workflows within ServiceNow to automate repetitive tasks, improve efficiency, and streamline processes.

5. Best practices for maintaining and optimizing performance: Students will learn best practices for maintaining and optimizing the performance of a ServiceNow instance, including tips for troubleshooting, monitoring, and performance tuning.

6. Pass the ServiceNow Certified System Administrator Exam: The course prepare students to pass the ServiceNow Certified System Administrator exam and become certified in ServiceNow administration.

Please note that the course may vary depending on the instructor or institution, but generally it covers the aforementioned topics.