Service Desk and ITIL Fundamentals

Learn Service Desk and ITIL processes and service functions. Fundamentals to Manage IT Services
4.00 (305 reviews)
Udemy
platform
English
language
Management
category
Service Desk and ITIL Fundamentals
2,697
students
1 hour
content
Feb 2020
last update
$27.99
regular price

What you will learn

Learn the Fundamentals of a Service Desk

Learn how a Service Desk/Help desk works

Basic for Service/Help desk managers

Basic concepts of ITIL

2642108
udemy ID
11/6/2019
course created date
3/4/2020
course indexed date
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