SAP Support Activities and SAP MM sample Support Tickets

Roles of Support Consultant and sample Incidents, Service Requests and Change Requests

4.60 (203 reviews)

Udemy

platform

English

language

SAP

What you will learn

Roles and Responsibilities of an SAP Support Consultant

Details about SLA

Knowledge about Change Requests

Sample Change Requests with explanation

SAP MM Sample Support Tickets with Solutions

Why take this course?

In this course, one can learn about the below topics

The roles and responsibilities of a Support Consultant. Day to Day Activities of the Support Consultant and Support Lead is explained
And also explained about Service Level Agreements and different priorities like Very High, High, Medium, and Low.
Explained the level of tickets like L1, L2, and L3 based on the criticality
30+ Real-Time sample Support Tickets are provided
Difference between the Criticality and the Priority of the tickets
Explained the difference between Core Team Members and the End Users
Different Support Tool names are given
Handling the tickets based on SLA
Planning the daily activities during Support Projects
Value addition to the Role
Different Tools in the Market are listed
Change Requests can be configuration-related changes or Program-related changes or new program requirements. In this course, few samples of Program-related and configuration-related changes are explained. Mainly the program-related changes or new requirements are explained with the business examples.
Program-related Change Requests are explained with the business examples and some technical information that should be sufficient or gives an idea to the functional consultants. As the programs are developed by the ABAP consultants, high-level information is provided
Related Function Modules and role of a Functional consultant during Change Requests are explained

Screenshots

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Reviews

Nikhil

October 14, 2023

WOW really amazing!!! session was informative and superbly explain with ease. Thanks, it is really helpful.

Saikat

September 8, 2023

It's not a good content course for me . All video almost have same content, same question. Basic questions . Never buy this paid course. It's possible refund my money.

Vanaja

September 5, 2023

"This SAP MM Support Activities and Sample Support Tickets course exceeded my expectations. Ganesh sir explains the basics of support activities and provides clear examples of sample support tickets. this course is a solid choice for skill development."

Priyanka

August 23, 2023

Real time issues explained. Thank you for valuable videos. Very well explained and in a simple manner.

Anonymized

July 30, 2023

I understood What is done in a support project from MM perspective. Great Explanation and a good session.

Anup

April 8, 2023

very good explained ...first video was bit disturbance going bit off track ...oveall good content.... correction my side second video

Abilash

January 19, 2023

It was a good session and good to have the explanation with examples. Thank you Sir for considering my review and added more tickets in this course.

Abhishek

November 22, 2022

It was a good session and good to have the explanation with examples. Thank you Ganesh for valuable information...

Mohammed

April 13, 2022

Ganesh Sir is my all time fav in Sap MM. Wonderful explanation in simple words. I have join a membership in his youtube channel also. Sir I have 2 request for you. 1. Please make a whole MRP video series atleast for CBP ( configuration and end user work). 2. Please give your mail id. Thanks in advance

Manoj

December 26, 2021

i was about to attend the interview and i was looking for content related to MM support project . i just found it and its useful. thank you ganesh for sharing your knowledge with us. it is very useful for people who are especially looking for sap mm jobs.

Srinu

September 30, 2021

Excellent Tutorial on Change Requests. I always have the confusion about the CRs. But this training has cleared my queries.

Priya

September 24, 2021

Excellent course to understand SAP Developments. Mr. Ganesh explained about Change Requests very well

Ramesh

September 8, 2021

Excellent. Change Requests are explained with business examples. One should enrol this course to learn about Change Requests

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