Salesforce Marketing Cloud Email Specialist
Become a certified Salesforce Marketing Cloud Email Specialist and pass successfully the Exam

What you will learn
Salesforce Marketing Cloud - Best Practices. Preparation for Email Specialist Exam 2021
How to set up Marketing Cloud Platform
Subscribers and Data Management
Email Design, Content Creation and Delivery
Build complex email automations in Automation Studio
Create reports of email tracking data
Setup and Design Journey's in Journey Builder
You will become confident and feel more prepared after completing Mock Tests.
Why take this course?
π Become a Certified Salesforce Marketing Cloud Email Specialist! π
Course Description:
Embark on a journey to master Salesforce Marketing Cloud with our comprehensive course, expertly crafted by Victoria Rotarcu. This program is meticulously designed to equip you with the knowledge and skills necessary to excel as a certified Salesforce Marketing Cloud Email Specialist.
What You Will Learn:
- π Introduction to Salesforce Marketing Cloud: Understand the platform's capabilities and its role in driving effective marketing campaigns.
- π οΈ Administration Essentials: Get up to speed with setting up and configuring your Marketing Cloud environment, including all the key admin functions you need to know.
- ποΈ Subscribers and Data Management: Learn how to manage subscriber data effectively, building robust relational data models that are essential for segmenting your audience accurately.
- β¨ Email Design & Content Creation: Discover how to create compelling email marketing campaigns using the various tools within Email Studio, including the versatile Content Builder.
- π« Sending Emails: Master the different sending methods to ensure your emails reach their intended recipients accurately and efficiently.
- π Tracking & Reporting: Utilize powerful tools to track email performance and generate reports that provide insights into campaign effectiveness.
- π€ Marketing Automation: Learn to build sophisticated email automations with Journey Builder, ensuring personalized and timely interactions with customers.
- π§ββοΈ Practice Tests & Exam Preparation: Benefit from six practice tests that mimic the actual Email Specialist exam, with questions designed to reinforce your learning.
- π Final Summary: A concise summary highlighting key topics to review before sitting for the certification exam.
Detailed List of Topics Covered:
- π€ Automation Studio & Playbooks: Understand how to leverage these tools for automating complex processes and managing email journeys.
- ποΈ Data Extensions & Lists: Master the creation and management of data storage solutions within Marketing Cloud.
- βοΈ CAN-SPAM Act Compliance: Ensure your email campaigns adhere to legal requirements for sending commercial emails.
- βοΈ Email Validate & HTML Paste Tools: Learn to use these tools for optimizing email list quality and ensuring deliverability.
- π¨ Triggered Automation & Personalization Strings: Create personalized, triggered messages that resonate with your audience.
- π Segmentation Techniques: Explore both Drag & Drop and Audience Builder for precise audience targeting.
- 𧬠Data Relationships & AMPscript: Dive into understanding complex data structures and dynamic content creation.
- π± Email Templates & Hard vs. Soft Bounces: Design responsive email templates that adapt to various devices and understand the differences between hard and soft email bounces.
- β° Scheduled & Triggered Sends: Master timing your sends for maximum impact.
- π Import Wizard, Sender & Delivery Profiles: Learn to manage data imports and optimize sender reputation through delivery profiles.
- π Subscriber Key & Primary Key: Understand the significance of these keys in tracking subscriber activities within Marketing Cloud.
Who is this course for?
- π Email Specialists: For those who are responsible for designing, implementing, and managing email marketing campaigns within Salesforce Marketing Cloud.
- π οΈ Marketing Cloud Administrators: Perfect for administrators looking to enhance their expertise in the platform's capabilities and best practices.
- π¨βπ» Marketing Cloud Developers: For developers aiming to expand their skill set with advanced Marketing Cloud features and functions.
- π Anyone in the Salesforce Ecosystem: Whether you're new to Salesforce or a seasoned pro, this course will help you stay ahead of the curve in the ever-evolving world of Salesforce Marketing Cloud.
Take the next step in your career! π Enroll in our Salesforce Marketing Cloud Email Specialist course today and unlock the full potential of Salesforce Marketing Cloud. Let's navigate the world of email marketing together and achieve your certification goals!
Our review
Overall Course Rating: 3.00
Review Summary:
The course presents a practical approach to understanding Salesforce Marketing Cloud (SFMC), with a focus on hands-on demonstrations and practice tests. The instructor generally covers the key aspects of the exam and provides useful questions to reinforce understanding. However, the quality of the content delivery and the relevance of the practice test questions to the course material have been consistently flagged by recent reviewers.
Pros:
- Clear Demonstrations: The instructor does an excellent job of walking through the screens and sections of the software, offering a clear visual guide for users.
- Useful Practice Questions: The practice test questions, although somewhat outdated, are beneficial in reinforcing understanding and pinpointing areas that require further study.
- Comprehensive Content: The course covers a wide range of SFMC features, providing a thorough exploration of the platform's capabilities.
- User-Friendly Interface: The course is well-presented on Udemy, with user-friendly screens that facilitate following along during video tutorials.
- Potential for Improvement: There is an opportunity for a second part to the course to address topics not covered in the first installment, which could enhance the learning experience and align the practice test questions with the course content.
Cons:
- Voice Narration Issues: The voice used in the course is described as robotic and hard to listen to. Some users found it necessary to use subtitles, although these were not perfect.
- Language Articulation: There are concerns about the clarity of the narrative and explanation within the lectures. A script prepared and rehearsed before recording could improve articulation and understanding.
- Outdated Practice Test Questions: Some of the practice test questions are outdated, particularly with functionality that was removed in early 2019. This discrepancy may confuse learners who rely on the course content to prepare for certification exams.
- Mobile Content Visibility: The content is hard to see on mobile devices, which could limit accessibility for some users.
- Teaching Method Needs Improvement: The instructor's approach to explaining what they are doing during the demonstrations has been criticized for lacking clarity. There is a significant opportunity for improvement in teaching effectiveness.
Additional Notes:
- A number of reviewers emphasize the practical nature of the course, highlighting its value in learning how to interact with various SFMC features.
- Some users found the assessments particularly useful for pinpointing key areas to study before sitting for the certification exam.
- The possibility of a second part to the course, which would cover remaining SFMC features not included in the first installment, is recommended to enhance the overall learning experience and ensure the practice test questions are current and relevant.
Conclusion: The course offers valuable practical demonstrations and provides useful resources for learning Salesforce Marketing Cloud. However, to improve its effectiveness and ensure users have a clear understanding of the material, attention should be given to enhancing the voice narrative, updating outdated practice test questions, improving language clarity, and ensuring content is accessible on mobile devices. A potential second part of the course could address these issues and provide a more comprehensive learning experience.