Salesforce Experience Cloud - Zero to Hero
Understand Salesforce Communities from scratch - Build Experiences for customers like a PRO
What you will learn
Create Communities using templates and publish them
Personalise portals and sites to adhere to specific audiences
Configure pages, components, themes using audience variations
Understand each and every setting used to configure Salesforce Communities
A sample project to understand requirements and how to set them up in Salesforce
The connect between Salesforce and Digital Experiences
Licenses & Personas involved in using Digital Experiences
Why take this course?
🌟 Course Headline:
Salesforce Experience Cloud - Zero to Hero: Master Building Customer Experiences
🚀 Course Overview: Dive into the world of Salesforce Communities with our comprehensive online course, designed to take you from a beginner to an expert in creating unparalleled experiences for your customers. With "Salesforce Experience Cloud - Zero to Hero," you'll learn everything you need to know about leveraging Salesforce Communities to engage clients, partners, and employees effectively. By the end of this course, you'll be equipped with the skills to build robust communities like a true professional!
📑 Key Learning Areas:
- Understanding Community Audiences: Get familiar with targeting the right audience, personalizing experiences, and utilizing declarative features to enhance engagement.
- Community Setup & Configuration: Explore audience targeting, custom branding sets, page variations, community templates, licensing, sharing & security, external user access, and more.
- Service Cloud Integration: Discover how Salesforce Communities work in tandem with Service Cloud to elevate customer service experiences.
- Community Licensing: Learn about the different licenses available, their costs, and what's best for your organization.
- Choosing the Right Templates: Identify which community templates suit your needs from the ones available.
- Comprehensive Community Settings: Understand every setting in the Administration section of the Community for seamless management.
- Community Workspaces & Design: Gain insights into Community Workspaces and effective Community Building techniques to foster a thriving community space.
- CMS Connect Mastery: Utilize CMS Connect within Salesforce to manage content with ease.
🎓 Course Highlights:
- Real-World Application: Learn through practical scenarios that mimic real-world challenges faced while implementing Experience Cloud.
- Expert Instruction: Benefit from the knowledge and experience of Himanshu Maheshwari, a seasoned Salesforce professional.
- In-depth Exploration: Delve into Community Workspaces, Community Design, and Community Building to create engaging experiences that resonate with your audience.
- Certification Readiness: Prepare yourself for the Experience Cloud Consultant certification exam with confidence.
🛠️ What You'll Achieve:
- Community Setup Skills: Know how to set up and configure Salesforce Communities effectively.
- Enhanced User Experience: Learn to create personalized experiences that delight your customers and stakeholders.
- Strategic Implementation: Understand the strategic aspects of rolling out Salesforce Communities within your organization.
- Confidence & Competence: Gain the confidence to tackle Experience Cloud implementation projects and navigate through complex community settings with ease.
🚀 Join the Community Expert League: Take the first step towards becoming an expert in Salesforce Experience Cloud. Enroll now and transform the way you create and manage customer experiences on the world's #1 CRM platform. With "Salesforce Experience Cloud - Zero to Hero," your journey from novice to professional is just a click away! 🎓✨
Don't miss out on this opportunity to elevate your Salesforce skills and build remarkable customer experiences. Enroll today and become the hero your organization needs! 🚀🌈