Salesforce Certified Administrator Training (Mar 2024)

👩‍🏫 **Global Course Rating:** 4.57 / 5 ## Overall Course Review The course has received a high level of satisfaction from learners, with a strong emphasis on Francis Pindar's clear and effective teaching style. The content is praised for its practicality in preparing for the Salesforce Administrator exam, particularly by those who have successfully obtained their certification. ### Course Strengths - **Expert Instructor:** Francis Pindar's lessons are highly valued for their clarity and relevance, with many learners attributing their certification success to his guidance. - **Comprehensive Content:** The course is described as informative and covering all necessary topics for the Admin certification exam. - **Engaging Teaching Methods:** Learners appreciate the step-by-step explanations and the balanced approach of combining theoretical knowledge with practical field experience. - **Exam Preparation:** Many learners found the course content to be exam centric, which aids in focusing on areas that are critical for passing the Salesforce Admin exam. - **Regular Updates:** The course material is kept current, reflecting the rapid release cycle of Salesforce features. ### Areas for Improvement - **Salesforce Versions Coverage:** Some learners have expressed a concern that the course still covers the Classic User Interface, which they believe may not be relevant for the current exam focus on Lightning. However, it's noted that Salesforce Licenses and company practices may vary, and some organizations still use Classic. - **Interactivity and Q&A:** A few learners have mentioned a desire for more interaction with the instructor or additional Q&A opportunities to address comments/notes taken during the course. - **Content Relevance:** A few reviews suggest that some content is outdated, particularly concerning recent Salesforce releases (as of the 24' release), and should be updated to maintain relevance. - **Pacing and Theory vs. Practice:** Some learners find the theoretical introduction overwhelming and prefer a more hands-on approach from the beginning. It's recommended that newcomers to Salesforce might benefit from diving straight into practical applications to better understand the platform as an administrator. - **Downloading Functionality:** One learner experienced issues with video downloading, which previously worked smoothly under different WiFi and cellular environments but lately has stalled at 5% completion. ### Learner Feedback Snapshot - **Advanced Knowledge Requirement:** Some learners with advanced knowledge of Salesforce suggest that this course might be more suited for beginners or those preparing for the Admin certification exam. - **Practice Opportunities:** There is a suggestion to integrate more practical exercises or to supplement with resources like Trailhead for App Builder specific content. - **Historical Context:** A few learners feel that some historical context or broader CRM comparison could be beneficial, despite the course being primarily focused on what is necessary for the exam. - **Overall Satisfaction:** The majority of learners are highly satisfied with the course and recommend it as a valuable resource for those preparing to take the Salesforce Administrator exam. ### Final Thoughts The course stands out for its effectiveness in helping learners prepare for the Salesforce Administrator certification exam, particularly due to the clear and concise teaching style of Francis Pindar. While there are areas that could be improved, such as updating content to reflect recent releases and ensuring the download functionality works seamlessly, the overall feedback points to a course that is highly beneficial for learners at various levels of Salesforce proficiency.