Salesforce Career and Technical Advice - 20 Questions

**Overview:** The course in question has received an average global rating of 3.90, with all recent reviews being positive, highlighting its informative nature and its relevance to newcomers in the Salesforce ecosystem. It has been particularly praised for its Q&A format, which addresses specific questions from students, making it a valuable resource for those preparing for Salesforce Admin interviews or seeking to deepen their understanding of Salesforce concepts. **Pros:** - **Comprehensive Content:** The course is very informative and answers relevant questions that newcomers to the Salesforce ecosystem have. It covers a wide range of topics, making it suitable for learners at various levels. - **Interactive Learning:** The inclusion of Q&A video sessions is appreciated as they provide real-time assistance and are described as "bite-size info," which is great for note-taking and further study. - **Practical Application:** The course offers practical advice and answers, which are grounded in real-world scenarios. This approach has been particularly useful for those with a background in field engineering or call coordination who are new to CRM systems like Salesforce. - **Supportive Community:** The community aspect of the course, where learners can engage with the instructor and peers during live Q&A sessions, is highly regarded. The recordings of these sessions also allow those who couldn't attend live to benefit from the material. - **Expert Instruction:** The high-quality instruction provided by Michael Wheeler has been consistently praised across reviews. His expertise in explaining Salesforce concepts effectively has been a significant plus for learners. **Cons:** - **Outdated Content:** Despite the course's quality, some users have pointed out that much of the content stems from releases and acquisitions up to 2018. Given that we are now in 2023, there is a strong recommendation for the course to be updated to reflect the most current Salesforce features and best practices. - **Keeping Pace with Updates:** One user mentioned the difficulty of keeping a Salesforce course up-to-date due to the three major releases per year, which underscores the challenge content creators face in maintaining relevance and accuracy. - **Practice Module Challenges:** While the course is effective for learning, one reviewer noted that keeping up with the practice module while trying to review a topic can be challenging, suggesting there might be room for improvement in how practice exercises are integrated into the learning experience. **Final Thoughts:** Overall, the course has been a valuable educational resource for those looking to enter or expand their knowledge within the Salesforce ecosystem. The Q&A format is particularly effective and has earned the approval of many learners. However, as with any technical course, staying up-to-date with the latest developments in the platform is crucial for maintaining its effectiveness and relevance. It is recommended that the course content be refreshed to cover the most recent Salesforce updates and features to provide learners with the best possible learning experience.