Salesforce Associate Certification Exam Course

Take your Salesforce career to the next level.

The Salesforce Associate certification will give you the skills and confidence you need to tackle the most complex and important tasks in the complex Salesforce ecosystem. You'll gain a good understanding of both Salesforce platform fundamentals and advanced topics, such as how to manage data, design reports, and analyze data insights.

This is the ideal Salesforce Certification to start your Salesforce Journey.

The Salesforce Associate exam validates a candidate's understanding of some Salesforce basics, such as the interface and basic CRM concepts. Passing the exam is a great first step for those who want to use the Salesforce platform in their career, or who want to be more efficient on the Sales or Service side.

The Salesforce Certified Associate exam is for individuals who want to demonstrate knowledge, skills, or experience in the following areas:

• How the CRM platform solves the challenge of connecting departments and customer data

• Types of business challenges that can be solved by Salesforce Customer 360

• Key Salesforce platform terms

• Fundamental functionality in the current version of Salesforce at the foundational level, such as requirements gathering, reporting, security, sharing, customization, and data management.

Exam outline:

• Salesforce Ecosystem

• Navigation

• Data Model

• Reports & Dashboards

This course provides information for the certification exam, practical training and additional resources, and a complete list of exam objectives—all with the intent of helping you achieve a passing score.