Salesforce Certified Advanced Administrator - Part 2
Second of a Three-Course Certification Series for the Salesforce Advanced Administrator Certification - In Lightning

What you will learn
Gain an in-depth understanding of the following knowledge areas of the Advanced Admin Exam Guide - Sales Cloud Applications, Service Cloud Applications and Data Management
Learn Advanced Administrative techniques on the Salesforce Platform in Lightning Experience
Why take this course?
🌟 Salesforce Certified Advanced Administrator - Part 2 🌟
Second of a Three-Course Certification Series for the Salesforce Advanced Administrator Certification - In Lightning
Unlock Your Advanced Admin Potential!
Are you an established Salesforce Administrator looking to elevate your skills and certifications? Look no further! This is the course that bridges the gap between being a proficient administrator and an advanced one. 🚀
Why Take This Course?
- Certification Pathway: Complete this three-part series for a comprehensive approach to the Salesforce Certified Advanced Administrator exam.
- Expert Guidance: Learn from Mike Wheeler, with over 250,000 students successfully guided through the Salesforce platform.
- In-Depth Coverage: Each Knowledge Area of the Salesforce Certified Advanced Administrator Exam Guide is thoroughly explored in this course.
Key Areas of Study
🎯 Sales Cloud Applications: Master the nuances and capabilities of Sales Cloud to enhance sales processes and reporting.
🎯 Service Cloud Applications: Dive into Service Cloud features to streamline customer service operations and ensure high levels of customer satisfaction.
🎯 Data Management: Learn advanced techniques for managing data within Salesforce to maintain data integrity and support robust reporting.
Important Notes
- Pre-Requisite: Ensure you have your Administrator Certification prior to enrolling. Not yet certified? Start with Mike's Admin training courses!
- Security Model Mastery: This course provides an in-depth look at the Salesforce Security Model, covering user accounts, licenses, profiles, permission sets, and more.
Course Format
- Recorded in Lightning: The course is conducted in the Salesforce Lightning Experience to provide you with the most current and relevant training.
Student Feedback Highlights
🚀 With tens of thousands of Udemy Survey ratings for Mike's courses, here's what students have to say:
- "Are you learning valuable information?" 99.6% of students answered YES.
- "Are the explanations of the concepts clear?" 99.8% of students said the explanations were clear.
- "Is the instructor knowledgeable about the topic?" 99.9% of students agreed that Mike is an expert on the subject matter.
Enroll Now and Embark on Your Advanced Admin Journey!
Don't miss out on this opportunity to expand your expertise with Salesforce and elevate your career as a certified Advanced Administrator. Enroll in "Salesforce Certified Advanced Administrator - Part 2" today and join the ranks of elite Salesforce professionals. 📈
Enroll Now and take your first step towards mastering the advanced features of Salesforce! 🎯
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Our review
🖥️ Global Course Rating: 4.85
Overview and User Experiences
The course by Mike Wheeler Media has received a wide range of feedback from users, reflecting both its strengths and areas for improvement. The majority of reviewers acknowledge the professional quality and ease of understanding provided by the course content. However, some users have noted discrepancies in the course's content currency and occasional insecurities displayed by the instructor during recording.
🌟 Pros:
- Professional Quality: The course is delivered with a high level of professionalism, making complex topics more accessible.
- Ease of Understanding: The pace is moderate, and on-screen demos aid comprehension.
- Engaging Delivery: Mike Wheeler's approach to teaching Salesforce topics is both thorough and entertaining, often making learning fun.
- Real-world Examples: The course uses real-world scenarios to help learners apply knowledge not just for exams but on the job as well.
- Hands-on Learning Experience: The course provides a practical learning experience that goes beyond just preparing for the exam.
- Complimentary to Trailhead: The course expands upon Trailhead content by offering additional details, considerations, and best practices.
- Resourceful Links: Direct links to current Salesforce Help Docs are included, which is valuable for self-paced learners.
- Humorous Approach: Mike Wheeler's sense of humor makes the learning process more enjoyable.
🚫 Cons:
- Content Outdatedness: Some reviewers found the course to be out of date, with content that no longer reflects current Salesforce features or UI.
- Missing Certification Topics: Key areas for certification, such as Moni-channel functionality and Skill-based routing, are missing from the course material.
- Production Quality Issues: Some users pointed out unnecessary time in videos and suggested tighter production to avoid wasting time.
- Incomplete Coverage: The instructor sometimes relies on links to URLs for significant topics, which can be problematic if those resources become outdated or unavailable.
- Unprepared Moments: Occasionally, the instructor seems unsure or unprepared, leading to a less confident presentation.
- Resource Link Errors: Some resource links within the course are out of date and lead to 404 errors.
- Split into Multiple Courses: The Advanced Admin course content is spread across three courses, which some users feel could be streamlined into one comprehensive course.
📚 Content and Currency Concerns:
- Outdated Content: Several users noted that the course content is significantly out of date, with features like Data.com no longer relevant and others, such as Forecasting, having undergone substantial changes.
- Need for Updates: Users emphasized the importance of updating the course to reflect the latest Salesforce features and UI changes to ensure relevance and accuracy.
🔗 Resource Availability and Linking:
- Updated Resource Links: It is recommended that the course be updated with current resource links, especially for chapters related to Collaborative Forecasting, to avoid broken links and provide learners with up-to-date information.
📈 Course Improvement Suggestions:
- Update Content Regularly: To keep the course relevant and valuable for learners preparing for Salesforce certification exams.
- Consolidate Courses: Consider combining the split content into a single, more cohesive course to enhance user experience.
- Improve Production Quality: Tighten video production to eliminate unnecessary time and improve the overall presentation of the course material.
- Ensure Resource Links are Current: Regularly check and update all external resource links to ensure they lead to accurate, current Salesforce documentation and guides.
In summary, while the course by Mike Wheeler Media offers a comprehensive and engaging learning experience with a focus on real-world applications of Salesforce knowledge, there is a clear need for content updates and improvements in production quality to maintain its effectiveness and relevance for users preparing for Salesforce certification exams.