4.63 (22781 reviews)
☑ Understand all of the core concepts on the exam in order to pass the Salesforce Administrator Certification Exam
☑ Administer Salesforce Like a Pro
☑ Deploy Salesforce Lightning Experience
☑ Roll Out Salesforce Mobile
☑ Use SalesforceA
☑ Use Salesforce Lightning and Classic
*** Updated August 4, 2021 ***
THIS COURSE HAS BEEN UPDATED TO ALIGN WITH THE LATEST SALESFORCE ADMIN EXAM GUIDE UPDATES
290+ NEW LESSONS HAVE BEEN ADDED - RECORDED IN 2021 IN THE SALESFORCE LIGHTNING INTERFACE
I have added a Salesforce Practice Test to the end of this course. It contains 60 questions, and is timed at 90 minutes. You receive Section Level Feedback, just like in the real test. I provide further details and explanations as to why your answers are either correct or incorrect.
Salesforce is now the 7th most in-demand IT skill on job postings worldwide. Now is a great time to learn Salesforce and change your career to the cloud.
This course is constantly updated to be current with the latest release of Salesforce.
"I'm at (Salesforce's) Destination Success right now and your course goes more in-depth than the classroom courses here, and for 1% of the cost!" - Ben L.
This Salesforce Certification Course and Instructor were recently featured in InfoWorld!
The Complete Salesforce Administrator Certification Course is for anyone interested in passing the Administrator Certification exam. This course is designed with the new Salesforce administrator in mind. I cover each section of the Administrator Study Guide in-depth, giving examples in the interface, as well as hands-on experience so you can apply the concepts you are learning.
This course contains over 10 hours or video instruction. I cover often confused concepts that can trip you up on the Admin Exam, such as the differences between Profiles and Roles, the purpose and use cases for Permission Sets, the different types of Reports and Dashboards, and a lot more.
After 38,000+ Survey ratings for my courses, the students have spoken:
"Are you learning valuable information?" 99.6% answered YES
"Are the explanations of the concepts clear?" 99.8% answered YES
"Is the instructor knowledgeable about the topic?" 99.9% answered YES
If you are interested in becoming a Salesforce Admin, take this course. Here are some recent reviews and feedback this course has received:
"Mike, your course was great! I took the Admin Essentials class by Salesforce in which my company paid over 2000 dollars for in person live training and the training did not come close to anything on the exam. Your course helped me to get properly prepped and covered all the pertinent aspects of the 201 exam in which I passed." ~ Harris L.
"Very well presented, excellent video quality, incredibly easy to follow. Covers more than what is necessary (not a criticism), Creator is a legend, I've contacted him multiple times and had a response within 5 minutes. Could not rate any higher ! Definitely the best choice out of the courses offered for this qualification. Amazing." ~ Paul R.
"I'm amazed that a training program of such great quality is available for such a reasonable price! Mike is a wonderful trainer and the material covered is excellent!" ~ Rick A.
"Mike is awesome and learning so much so far! Mike thanks so much for the really awesome course! I am sure that when I take the admin exam soon that I will pass with flying colors!!" ~ James W.
"This is the best course so far. Thank you for your video." ~ Christian M.
"I have been using SF as a rep, not an admin and while I already had a working knowledge of the product and it's capabilities this is very insightful material and I have learned a lot of new things." ~ Alexis K.
Introduction and Getting Started
Introduction and Downloading Salesforce Certified Administrator Exam Guide
Salesforce Classic vs. Lightning - Additional Resources
Organization Setup (Global UI)
Organization Setup (Global UI) Introduction
Signing Up for a FREE Salesforce Account
Signing Up and Switching from Lightning to Classic & Editing Your User Record
Salesforce User Interface Overview
User Setup Introduction
Creating a New User Account
Salesforce Administrator Certification Practice Quiz - Organization & User Setup
Security and Access
Security and Access Introduction
User Management Settings
Data Visibility and How Profiles and Roles Impact Access and Rights
Creating a Custom Profile by Cloning a Profile
Helpful Practice Activity - Create an Opportunity
Salesforce Content Folder Management
Groups and Teams
Salesforce Administrator Certification Practice Quiz - Security and Access
Standard and Custom Objects
Standard and Custom Objects Introduction
Let's Talk About Objects - Standard and Custom Objects
Standard and Custom Fields
Sales and Marketing Applications
Sales and Marketing Applications Introduction
Path (a.k.a. Sales Path) in Lightning Experience
Products and Pricebooks
Lead Management and Automation
Campaign Influence on Opportunities and the Campaign ROI Analysis Report
Salesforce Administrator Certification Practice Quiz - Sales Cloud Applications
Service and Support Applications
Service and Support Applications Introduction
Creating a Sample Console App - You Will Need This for the Next Lecture
Case Management Automation - Macros and Keyboard Shortcuts
Enabling Suggested Solutions
Publishing Your Community
Enabling Salesforce Knowledge and Completing Knowledge Basics Trailhead
Activity Management and Collaboration (Chatter)
Activity Management and Collaboration (Chatter) Introduction
Cloud Scheduler - Phased Retirement from Winter '17 to Winter '18 Releases
Salesforce Administrator Certification Practice Quiz - Chatter
Data Management Introduction
Data Import Wizard and the Data Loader
Additional Salesforce Data Management Tools
Data Validation Tools
Data Backup in Salesforce
Salesforce Administrator Certification Practice Quiz - Data Management
Analytics - Reports and Dashboards
Reports and Dashboards Introduction
Creating and Customizing Reports
Creating Report Folders, Bucket Fields and Exporting Report Details
Sharing Model Impact on Reports
Creating and Modifying Dashboards
Reports and Dashboards Folder Management
Custom Report Types
Workflow / Process Automation
Workflow Automation Introduction
Lightning Process Builder
Salesforce Administrator Certification Practice Quiz - Workflow Automation
Desktop and Mobile Administration
Desktop and Mobile Administration Introduction
Helpful Practice Activity - Download and Install the Mobile Salesforce Apps
Lightning for Outlook (aka Lightning Sync)
AppExchange - The App Store for Salesforce
Exam Overview and Webassessor
Administrator Exam Overview
Webassessor Registration and Scheduling an Exam
Taking the Exam – Online vs On-Site
Breaking In: Getting Experience
Grow Where You Are Planted
Volunteer for a Non-Profit
Test Taking Strategies and a 60 Question Practice Test
Test Taking Strategies to Improve Your Odds of Passing the First Time
Salesforce Administrator Certification Exam Guide Sample Question #1
Salesforce Administrator Certification Exam Guide Sample Question #2
Salesforce Administrator Certification Exam Guide Sample Question #3
Salesforce Administrator Certification Exam Guide Sample Question #4
Helpful Salesforce Resources
Online Help and the Salesforce Success Community
Local Salesforce User Groups, Developer Groups and Meetups
New and Retired Salesforce Certifications
Final Thoughts and Next Steps
Bonus Lecture: Learn.MikeWheelerMedia.com
The course was of course in detail but some of the topics need more explanation and you can use some new examples and try to be more interesting.
Very helpful. Salesforce is new to me and everything I have watched here has added new knowledge to me!
The instructor reads a lot of the directions directly from Salesforce. He also indicates some topics that will be part of the exam, and limits himself by suggesting to study those areas well. I found these remarks unhelpful. In addition, the lack of responsiveness to the many questions posted by the students.
Some of my Salesforce capabilities are not the same as the Lecturer for example I do not have content pack available to add.
Totally waste material, even the practice exam is too easy here as compare to the actual admin exam. Very disappointed. My advice for whoever want to go for salesforce admin exam is to first cover all the admin modules in trail head and then buy some good online exam material which actually help you in real admin exam. Trust me guys this material is not at all gonna help you in passing the admin exam.
Outstanding. Very, very enlightening, clear and concise. Learning and understanding a whole lot. Excellent
Mike Wheeler is an extremely dry instructor that made me want to fall asleep throughout the course. His voice is extremely monotone and that never helps to keep engagement. Content wise, it goes over all the major topics but without emphasis on application for specifically answering exam questions. If you don't know Salesforce, this a good walkthrough of platform features, but doesn't cater to specifically passing the admin exam. For anyone with real world application/experience of Salesforce (myself being an employee), I'd recommend using a combo of Trailhead, official help documentation, and practice exams as the best time-value method of studying for your certification.
The instructor is very detailed and easy to understand, which gives me a good feeling about my ability to do well in this course.
I found it the order of the lectures little bit confusing and it could be a little bit explain exactly what each function in a real-world example
A very good and detailed course that will take you from knowing nothing about Salesforce to almost Administering Salesforce Like a Pro. Very well presented, incredibly easy to follow. Definitely recommend it!
The course is awesome! I highly recommend taking this course to prepare for Salesforce Certified Administrator exam.
I am just starting this SalesForce Course, and I already like the flow. The Trainer has a great voice and he seems very knowledgeable. Looking forward to my SalesForce Journey:-)
The switching between Lightening and Classic with no explanation or forewarning was a little frustrating. In addition, it felt like there were some stages which were skipped when following through. However, I have blitzed this course over 2 days ahead of a 2nd interview for Salesforce Administrator, so it could be something I've missed. But with 73% on the practice paper, I'm feeling confident about my interview tomorrow!
The course is well structured. Could have also suggested the important trailhead trails which must be completed before taking the certification.
The quality of the video fluctuates. And when I compared to the Salesforce Trail - Study for the Administrator Certification Exam, I find the content covered is very superficial (touch and go), no depth. I only use this as skeleton guide for what to cover for the exam