ISO 9001 2015 Quality Management System Standard

Simple Clause by Clause Explanation of ISO 9001:2015 - QMS Implementation, Auditing & Certification

4.34 (120 reviews)


1.5 hours


Oct 2020

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What you will learn

The basics of concept of quality management system for ISO 9001:2015

The purpose of a quality management system and of quality management system standards

The clause structure and content of ISO 9001 and its implementation guideline

Concepts of Risk Based Thinking and Process Approach in ISO 9001:2015

Plan, Do, Check, Act (PDCA) cycle and how it plays its role in ISO 9001:2015

The ISO 9001 certification process, types of audits and how to deal with external auditors and attributes of auditee

The role and responsibilities of an auditor in planning, conducting, reporting and following up on QMS audit based on ISO 9001, and in accordance with ISO 19011 Guidelines

The business benefits of improved performance as a result of a quality management system

Frequently asked questions in the implementation of ISO 9001


Course Outline:

  • Basic Quality Concepts, 7 Quality Principles, History of ISO, ISO 9000 family and ISO 9001 Standard

  • The basics of Quality Management System - QMS

  • The study of the timeline from 2008 to 2015 version of ISO 9001

  • Differences between ISO 9001:2008 vs ISO 9001:2015

  • Process Approach, PDCA and Risk-Based Thinking

  • Role of top management, leadership

  • Context of the organization, interested parties

  • Documented information

  • Organizational Knowledge

  • Competency and awareness

  • How to audit is done, audit planning, execution, NCR reporting

This course provides a clause by clause explanation of ISO 9001:2015 standard.

The learning of ISO 9001:2015 is mandatory for those professionals who are going to implement this standard in their organizations, working in the companies which have implemented or implementing ISO 9001, those who work in the quality department, working as quality managers, assistant managers, quality control officers, quality executives, management representatives, ISO or QMS coordinators and QC inspectors, this course is essential for those who want to move up the ladder and progress in the field of the quality management system.

This course is divided into three sections:

In the first part this course we will discuss the introduction and basic concepts of ISO 9001:2015, what is ISO and what are the major standards of ISO, which was the first version of ISO 9001 and how many versions till date it has been revised, 7 quality principles will be discussed. Also, basic concepts that are used in ISO 9001 like PDCA cycle, process-based approach, and risk-based approach (which is a new terminology in ISO 9001:2015 standard), the difference between previous versions and this version, the major changes will be discussed.

In the second part we will discuss the clause structure, and starting with basic definitions and then one by one clause is discussed, as this is the introductory course which is more focus on understanding the standard and implementation in industries, this is the reason some of the clauses will be discussed in more detail than others. The elaboration of clauses starts from Introduction, then scope, normative references, quality management system, resources, control of external suppliers and resources is discussed more in detail, "design and development" also discussed, monitoring and measurement of process and products and monitoring and measurement equipment and resources are discussed in detail. Moreover, performance evaluation coma internal audit coma management review coma control of nonconforming products, and improvement clauses are also discussed.

In the third part of this online course, we have discussed the auditing and certification procedure. Starting with the types of audit, stage one, stage two, certification and surveillance audit, first-party, second-party, third party audits are discussed in detail. the behavior of auditees and the attributes of the auditor are discussed.

The bonus part is frequently asked questions and those questions which bothered me in the initial phases when I was learning about this standard and implementing it. This course will actively discuss about ISO 9001 2015 Implementation Procedure and strategies.

This course has two assignments one is related to the writing of SMART objectives and the other is about the identification of needs and expectations.

Practice tests:

There are two practice tests with a total of 40+ questions. The students will be able to gauge their knowledge and understanding of ISO 9001:2015 by attempting these practice tests and gauging their knowledge through self-assessment.


Certification will be awarded by Udemy on the completion of this course.

Some Clarifications:

This is NOT a Lead Auditor Course, so you will NOT get an ISO 9001 2015 Lead Auditor Certification, however,, the content been taught mostly resembles with what is been taught in ISO 9001 Lead QMS Auditor Course by IRCA, UK.

PS - In the bonus lecture there is a free ebook which is available on Amazon for about 4.99 $ but you can get this for free with this course!


ISO 9001 2015 Quality Management System Standard
ISO 9001 2015 Quality Management System Standard
ISO 9001 2015 Quality Management System Standard
ISO 9001 2015 Quality Management System Standard




Differences between ISO 9001:2008 and ISO 9001:2015

Concepts : Process Approach, PDCA, Risk Based Thinking

Clauses Structure of ISO 9001:2015


Terms and Definition

Clause 4. Context of the organization

Clause 5. Leadership

Clause 6. Planning

Clause 7. Support (Resources, Competence, Awareness, Documented Information)

Clause 8. Operations

Clause 9. Performance Evaluation & Clause 10. Improvement

Audit Approach and Certification

Type Of Audits

Role & Responsibilities of Auditee & Auditor, Auditor Attributes

Audit finding and NCR Reporting

ISO 9001:2015 Certification Process

FAQs - Frequently Asked Questions

Part 01 - Q1, Q2, Q3

Part 02 - Q4, Q5, Q6

Bonus Lecture : Part 03- Q7, Q8, Q9, Q10, Q11

Practice Tests For ISO 9001:2015 Standard

Practice Test 01 for ISO 9001 2015 Quality Management System Awareness

Practice Test 02 for ISO 9001 2015 Quality Management System Awareness


Kishore13 June 2021

Ofcourse a very good course to get the complete idea of what a QMS is all about. After finishing this course the crave for more knowledge in this subject has increased for me.

Hadia17 March 2021

The lecturer is talking very slow and is just reading from the slides no elaboration on the topic or examples.

Priscille26 August 2020

This course was very helpful, I would have preferred if course material was available as reference as with the Auditor Course - slides could be downloaded.

Abdul9 August 2020

I knew the importance of ISO 9001 but now I am learning about in detail what is ISO 9001 and how it is widely applied in every organization and is an important part of any other ISO standard. This course was relatively tough than other courses maybe I never had industry experience that maybe the reason as well but I think it could have been made more simpler as I see organization which are not having ISO certifications have trouble managing a Standard in threi organization the reason is the policy makers are not competent enough they are just good at writing long impractical policies which sometimes have no concern with their organization activities. And incompetent senior management that is doing activities in a non systematic way.

Muhammad15 June 2020

Yes, I am interested in HSE and it is a part of my degree. So, the lecture which I attend so far is very relevant.

Abdul15 June 2020

This course the first good thing is it's length which is short and the level of detail it covers. Making it intrusuting to learn in a fast and easy manner. Nobody has a time to sit down and learn everything in introductory course which i see mostly happens in online courses.

Syed15 June 2020

Great experience so far and very knowledgeable content. It will be going to help alot to take safety precautions in our daily life and to follow the necessary steps in case of fire eruption.

Zafar17 May 2020

This course is very helpful for fresh as well as experienced person, thanks for Being playing a vital role in e-learning.


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