Process Improvement

#1 Process Improvement course: The step by step guide on how to deliver effective and lasting process improvements

4.62 (2559 reviews)

Udemy

platform

English

language

Project Management

What you will learn

How to improve your organization's processes

How to reform, reengineer and redesign business processes

How to identify value and opportunities within your processes and realise them

How to reduce time and cost waste within your processes

You will be able to save your organization significant amounts of time and effort by reducing waste

You will be able to save your organization significant amounts of money, where possible, by improving all of your processes so well

You will know how to engage with your stakeholders and process experts, improving your personable skills

You will understand how to identify problems and issues, fixing these and adding in the right controls

You will be able to transform operational performance, reduce errors, improve customer satisfaction, influence your product quality etc.

You will have the right level of knowledge to impress and influence your leadership and colleagues by making well thought through, positive changes instantly

Why take this course?

Improving your organisation's processes is something that is becoming increasingly important. As we move forward, organisations are building more and more processes, all with varying purposes, touching various departments and delivering various products. As these become more complex and organisations grow, having the knowledge of how to amend, improve and secure these processes is a skill becoming vital. If you can deliver such improvements to your organisation's processes today, they will reward this favourably!

In this course, you will learn the fundamental building blocks behind the task of process improvement, the best process mapping tools available and when these should be deployed. Every process map has a purpose, so this course will show you which one to use when!

We will cover:

- The fundamentals behind process improvement and the types of process to look out for.

- How to identify, question and change value and and non-value add steps.

- The main processes we need to build during a process improvement initiative.

- A breakdown of the key types of process and process analysis terms you will need to understand.

- The process to be followed to ensure successful deliverance of process improvement projects and demonstrations of how to deliver each step.

- A LIVE demonstration of a process improvement and a case study example of how a process improvement project was delivered.

- A complete process mapping toolkit, with LIVE demonstrations on how to use each one - with templates attached for those which require it.

- We will test your knowledge with quizzes and an assignment.

At the end of this course, you should have the confidence not only to conduct wide ranging process improvement projects but also to sell the vision and importance of process improvement to leaders within your organisation.

Content

Introduction

The fundamentals of process improvement

Types of process in process improvement

The process of delivering process improvement

Process overview

Step 1: Identify the process

Step 2: Map the as-is process

Step 3: Identify the value-add and non value-add steps

Step 4: Map the to-be process

Step 5: Gap analysis

Step 6: Map the realised process

Step 7: Test the new process

Step 8: Provide wider updates

LIVE demonstration of a process improvement

Close out

Screenshots

Reviews

Chidera

November 1, 2023

Taking this course was super impactful and beyond motivational for process improvement. I would totally recommend over and over again. - Detailed. - Super detailed. - Absolutely worth my time and resources. - Thankful I get to have the course available to access at any future time.

Louis

October 10, 2023

I am enjoying at the pace at which each concept is being explained. The quality of both the video and the audio are fantastic, and the content is just what I need to improve by skills as a Business Analyst. I would recommend this course to my colleagues.

Janice

October 10, 2023

Learned a lot and it helps that I have a lifetime access so I can always go back to the sections I need to refresh

Magdalena

August 25, 2023

Very detailed course followed by examples, clear explanations. The course opens mind to see areas of process improvement.

Katherine

August 1, 2023

Helpful content, especially for beginners with no background at all. However, the audio could be greatly improved as well. Thanks

Robert

July 13, 2023

PROS: Overall I think the course was pretty good. It was well structured, the instructor provided many examples and knew the material well. CONS: 1. Some lectures were longer than they needed to be and the information was repetitive which made it difficult to stay focused/couldnt wait for the particular lecture to finish. 2. Slides had too much text. 3. Some videos had audio issues. AUDIO ISSUES: There were 10 lessons that I found that had audio issues - all of the sound is coming out the left side of my headphones. The lessons are 1. Section 2-Lesson 7: Triggers of Process Improvement 2. Section 3-Lesson 9: Value add 3. Section 3-Lesson 11: Non-value add 4. Section 5-Lesson 18: Takt time 5. Section 5-Lesson 20: Lead time 6. Section 5-Lesson 22: Rework loop 7. Section 9-Lesson 66: Questions to ask - Mapping 8. Section 9-Lesson 67: Questions to ask - Discussions 9. Section 10-Lesson 78: Deploy the process 10. Section 10-Lesson 83: Demonstration - test the process Please do not reply saying that no one else has left reviews saying there are no audio issues. I've looked through the reviews and can find others. I also wouldn't waste my time giving you the exact videos that I had problems with either. I tested the audio with other sources (Youtube, Spotify, OTHER UDEMY COURSES) and everything is working fine. It doesn't make sense for the problem to be on my end if most of the lectures are fine and the ones I pointed out above do not. If your audio team is telling you that there are no issues, I would recommend a hiring a new team.

Kellee

July 7, 2023

I starting mapping and developing processes in the late 90's and went through Six Sigma cert process about 14 years ago. My company is about to embark on overhauling processes that exist and designing those that are missing. I wanted to take this course as a refresher and to see how much has changed. I am glad to say, not much! When a process works, it works. This was a great course. I already recommended it to a colleague to take before it gets retired. Thank you! I am excited to head into the first stakeholder meeting next week armed with "rules". :)

Andre

July 6, 2023

Very informative and practical. I am a technical business analyst and applied the majority of information in current projects. This is the real deal.

Elizabeth

June 30, 2023

Learnt a lot about process improvement and steps to follow. Enjoyed the whole course. Looking forward to a successful process improvement in my current job

Michelle

June 26, 2023

Porque eu preciso muito desde conteúdo para melhorar minhas atividades diárias e, o que têm sido apresentado é de extrema necessidade para as minhas atividades como BPM.

Shailesha

June 11, 2023

Excellent explanation enough visual to support understanding. Practical examples add values to the presentation.

Adrian

May 30, 2023

Complete and Clear, well explained. A course to recommend to all those interest in process improvement.

Anonymized

May 10, 2023

Excellent course. Knowledgeable and motivated instructor. The notes provided in section 12 left you free to absorb the lectures without distraction. Robert had additional comments not in the notes that you will have to figure out for yourself if you don't remember them later. Or you could take notes for the points that don't appear in the slides of each section. They'll come in handy later. Not 100% of this course made sense to me, but the learning is designed as a one-way communication. But I readily understood the vast majority of points covered. The two real life examples at the end (section 11 & 13) were very helpful; the last one showing thought processes step-by-step was a game changer for me. It's one thing to describe the steps -- but another thing entirely to see the thought process while the results of the improvement are documented before you. It connects the dots for the student. Overall, an excellent experience. Well Done!

Fernando

April 12, 2023

Por lo que he observado, me parece interesante y más el tema de que los procesos se deben de actualizar por departamento y/o Empresa, da muchas recomendaciones de como identifdicar mejoras asi como herramientas y metodologías.

Sharon

January 4, 2023

There was a lot of great, detailed information, but it was almost too much to absorb (both on the written details on each screen and what was being said was too much). For example, perhaps, only demonstrate 3 of the 6 different Process Mapping tools (and demonstrate the other 3 tools in a separate class). The examples given of some case studies were good, but, again, it was almost too much detail to absorb in one class. Lastly, the speaker was a bit hard to keep engaged and I lost interest and focus at times.

Coupons

Submit by	Date	Coupon Code	Discount	Emitted/Used	Status
-	3/3/2022	99A32562D1120B12524E	100% OFF	1000/890	expired
-	2/7/2023	52677AA23B20CD640C9C	100% OFF	1000/989	expired

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