Perancangan Proses Bisnis

🎉 Perancangan Proses Bisnis @ Telkom University 🎓

Course Headline: "🚀 Master the Art of Business Process Design with Our Comprehensive Online Course!"

Course Description:

Welcome to our enriching online course where you will dive deep into the world of business process management and optimization. In this course, we explore the pivotal role of systems thinking in understanding business processes, the evolution and improvement of these processes, and the fundamental concepts that make them tick. 🛠️✨

What You'll Learn:

• Fundamentals of Business Process: Gain insights into process design and improvement, and how these methodologies have evolved over time.

• Process as a System: Understand how to view business processes from a system perspective, ensuring a holistic approach to their analysis and design.

• Process Modeling: Delve into the theoretical underpinnings of process modeling using tools like BPMN/Visio/Joged Workflow or similar applications, and then apply these concepts in practical exercises.

• Value-Based Framework: Discover how to align processes with organizational value, and learn about various frameworks that support this alignment.

• Process Measurement & Analysis: Master the art of measuring process performance using key indicators such as efficiency, effectiveness, and adaptability.

• Process Design: Explore advanced design methods, best practices, and documentation techniques to enhance your ability to create and improve business processes.

Course Structure:

1. Pokok Bahasan 1: Fundamental of Business Process - Process Design & Improvement Evolution
2. Pokok Bahasan 2: Fundamental of Business Process - Process As A System
3. Pokok Bahasan 3: Fundamental of Business Process - Process Model
4. Pokok Bahasan 4: Fundamental of Business Process - Value Based and Framework
5. Pokok Bahasan 5: Process Modeling - Theory and Reference
6. Pokok Bahasan 6 & 7: Process Modeling - Practical Applications (Split into two parts for hands-on experience)
7. Pokok Bahasan 8: Process Measurement & Analysis - Understanding Process Measurement
8. Pokok Bahasan 9: Process Measurement & Analysis - How and What to Measure
9. Pokok Bahasan 10: Process Measurement & Analysis - Maturity Modeling
10. Pokok Bahasan 11: Process Design - Innovative Design Techniques
11. Pokok Bahasan 12: Process Design - Various Design Methods
12. Pokok Bahasan 13 & 14: Process Design - Embracing Best Practices and Documentation (Two-part exploration of design excellence)

Key Resources:

• ABPMP (2013), APMDBOK Version 3.0, ABPMP Internationa
• Susan Page (2010), "The Power of Business Process Improvement"
• Manuel Laguna, Johan Marklund (2013), "Business Process Modelling, Simulation, and Design"
• Rosing, Scheer, Scheel (2015), "The Complete Business Process Handbook Body of Knowledge from Process Modeling to BPM Volume 1"
• Arthur R. Tenner, Irving J. DeToro, “Process Redesign”
• Harrington, H.J. (1991), "Business Process Improvement"
• Mike Rother, Jhon Sook, (1999) "Learning to See - Value Stream Mapping to Create Value and Eliminate Muda"

Why Enroll?

This course is designed for learners who aspire to be at the forefront of business process innovation and optimization. Whether you're a student, professional, or organizational leader, these skills are invaluable in today's dynamic business environment. 🌟

Enroll now to transform your understanding of business processes and take the next step in your career journey with us at Telkom University! 🚀🎓