Outlook 365 Beginner

This course is designed to teach students the basics of Microsoft Outlook 365 and help them gain familiarity with the Outlook environment and basic functionality. It is important to note that this course will be focused on the Desktop application version of Outlook 365. A separate course is available on how to use the Online application version of Microsoft Outlook. The first chapter, the first look at Outlook, will provide a tour of Outlook 365's user interface. Participants will adjust reading options and navigate the main tabs and sub-applications within Outlook 365.

In the second chapter, creating and sending messages, students will learn the basics of email, how to create and send messages, and how to work with attachments. In the third chapter, Managing and Organizing the Outlook Mailbox students will also learn organizational techniques through the use of folders, views, categories, flags, and searching.

The Fourth, Fifth and Sixth chapters will provide a basic overview on how to use several of the Sub-applications that exist within Outlook 365 Desktop. These sub applications include: the calendar, the contact/people view, and the task list.

The final chapter in this course will round up the basic overview by discussing several techniques that help increase efficiency in Outlook. These include using the focused inbox, creating and using signatures, setting out of office replies, and creating quick steps.

This course aligns with the CAP Body of Knowledge and should be approved for 3.5 recertification points under the Technology and Information Distribution content area. Email info@intellezy.com with proof of completion of the course to obtain your certificate.

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Updated: 06/02/2022