OPERA PMS : Mastering Hotel Front Desk

Mastering Hotel Front Desk from Basic to Advanced

4.00 (157 reviews)
Udemy
platform
English
language
Other
category
instructor
OPERA PMS : Mastering Hotel Front Desk
341
students
1.5 hours
content
Jun 2021
last update
$24.99
regular price

What you will learn

Search Arrival

Guest Check In

No Post and Interface Privileges

Reservation Walk In

Cancel Check In

Room Move

Queue Reservations

Room Assignment: Pre-Assign

Hold Room Overview

Hold Rooms

Advanced Messaging

Reports

Why take this course?

Mastering Hotel Front Desk (Basic-Advanced) is a course designed for learning how to search for and check in arriving guests. This course contains lessons on creating walk-in reservations and cancel a check in. You will also learn how to control the No Post indicator.

The following lessons are contained in this course:

  1. Search Arrival

  2. Guest Check In

  3. No Post and Interface Privileges

  4. Reservation Walk In

  5. Cancel Check In

This course also designed for learning how to perform room moves, manage queue reservations, and pre-assign rooms. You will also learn how to hold rooms for multiple guest check in in addition to creating messages for groups of guests.

The following lessons are contained in this course:

  1. Room Move

  2. Queue Reservations

  3. Room Assignment : Pre-Assign

  4. Hold Room Overview

  5. Hold Rooms

  6. Advanced Messaging

  7. Reports

To make it comprehensive and simple deep learning Course Mastering Hotel Front Desk (Basic-Advanced) will only have 2 section to make you learning more easily and not wasting your time because you can absorb the material quickly and efficient without making you confused. You will got very detail explanation with all example.

Below are the course structure:

Section 1 : Mastering Hotel Front Desk

  • Objectives Hotel Front Desk

  • Brief Arrival Hotel Front Desk

  • House Status Hotel Front Desk

  • Room Assignment Hotel Front Desk

  • Hotel Front Desk Essentials

Section 2 : Knowledge Check

  • Final Quiz

This suitable for

  • All individuals aspiring to get into or already in the hotel/hospitality industry

  • Hotel management employee

  • All individual who curious about Hotel Property Managament System Software


Reviews

Elke
July 22, 2023
It was good, but for a beginner, breaking down some of the acronyms a bit more would have helped me understand the course material better. What is AR, or AITA or all the room types etc. Otherwise, glad to get this basic introduction.
Evette
July 12, 2023
The same videos are on YouTube for free. It's shameful that you're charging for outdated content that is free on another platform. Very disappointed with Udemy.
Michelle
July 4, 2023
i'm preparing a new career in hospitality and am using this as my new employee training :-) thank you for offering this training. i am excited. the training is to the point to help get the direct need to perform in a job. not a lot of unnecessary rambling.
Samuel
May 19, 2023
The Pace is quite fast and there's terms from the hotel industry that are not fully explained, It would be more helpfull to aim the course for the public who have never used a PMS before, who I believe is the most part of the audience.
Lance
January 12, 2023
For me, this course is very good, although I just need more information during the discussion especially the terminologies behind the abbreviations when it comes to guest information while checking in. Overall, it was a great course and I learned everything.
Yi
July 18, 2022
Some details could have been expanded more before moving on. For example, when we assign a walk in, it should have been mentioned that we also should check if the room is free for the same length as the walk-in desires.
Rilwan
May 31, 2022
It was a perfect match, very well explained but too much information, and attention is highly needed for this course. I got all the information I needed.

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Related Topics

4107512
udemy ID
6/7/2021
course created date
7/11/2021
course indexed date
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