MS-700 Managing Microsoft Teams Training & Lab Simulations

您提供的是关于在Microsoft Teams环境中实施治理和生命周期管理、外部协作、应用程序管理、会议和事件管理、Teams客户端和设备、电话号码和服务（Teams Phone）以及监控和报告Teams的各种任务和最佳实践的概述。为了回答您可能遇到的具体问题或指导您完成这些任务，我将提供一些关键步骤和考虑因素：

1. 治理和生命周期管理:

   • 使用Microsoft Teams管理员中心来配置生命周期策略。
   • 确保您了解Teams的不同版本（免费、E3、E5），以及每个版本可用的功能。
   • 定期审查团队和用户的活动，并根据业务需求调整政策。

2. 外部协作:

   • 在Azure Active Directory（Azure AD）中配置游客访问设置以控制外部用户的访问权限。
   • 确保外部共享和协作的安全性，包括使用敏感性标签来保护数据。
   • 定期进行访客审核，以确保只有授权的人员能够访问敏感信息。

3. 应用程序管理:

   • 在Microsoft Teams管理员中心中创建和管理应用程序策略，以控制用户可以安装哪些第三方应用程序。
   • 监控应用程序的使用情况，并根据需要更新策略。
   • 如果您的组织使用自定义应用程序，确保它们满足品牌和安全标准。

4. 会议和事件管理:

   • 利用Microsoft Teams提供的不同类型的会议（如直播事件、网络研讨会等）来满足业务需求。
   • 监控会议质量，并确保所有参与者都能轻松访问和参与会议。
   • 管理会议策略，包括音频和视频设置、安全性等。

5. 电话号码和服务（Teams Phone）:

   • 在Microsoft Teams中配置PSTN调用，使用Calling Plan或直接路由选项。
   • 管理紧急地址、电话号码和资源账户。
   • 创建和监控语音邮件、自动通话器（Auto Attendant）和呼叫队列。

6. 监控和报告:

   • 使用Microsoft Teams和Microsoft 365定制视图来跟踪关键指标和活动。
   • 利用Network Connectivity Test Tool来诊断网络连接问题。
   • 定期审查反馈策略，以便从用户那里收集有关产品的改进建议。

7. 故障排除音频、视频和客户端问题:

   • 在出现问题时，使用Teams客户端的日志记录功能来收集必要的调试信息。
   • 清除Teams客户端缓存以解决一些常见的问题。
   • 利用自助诊断工具和官方文档来解决客户端问题。

对于每个步骤，都应该确保您有权限访问所需的管理中心和工具，并且您的操作符级别足够高才能执行这些任务。此外，始终考虑数据保护和隐私法规的要求，确保所有政策和配置都符合相关法律和行业标准。

Overall Course Rating: 4.62 / 5 | Recent Reviews:

Pros:

• Comprehensive Coverage: This course provides a broad and interesting overview of Teams Administration, making it an excellent introduction for those new to the field. (Multiple reviews)
• Clear Explanations: The clarity of content and pacing has been consistently praised, ensuring learners can easily follow along without feeling overwhelmed. (Several reviews)
• Practical Application: The course includes clear examples and hands-on labs for practical application and practice, which is highly beneficial for learners. (Multiple reviews)
• Expert Instruction: John, the course instructor, has been commended for his impeccable explanation of complex topics and use of simple terminology. (Several reviews)
• Learning-Friendly Materials: The course is structured in a learning-friendly manner, with thorough explanations that make complex concepts understandable. (Multiple reviews)
• Real-World Application: The historical view provided by the course is particularly useful for project managers and others who need to explain changes to non-technical colleagues. (Review)
• Easy Pace and Clarity: The teacher speaks at a clear and slow pace, which is especially helpful for learners whose second language is English. (Multiple reviews)
• Up-to-Date Content: The course content is regularly updated to reflect the latest changes in Microsoft Teams. (Review)
• Engaging and Followable: The course has been found more engaging and easier to follow than other learning platforms like MS guided learning or ITPROTV's channel on MS-700. (Reviews)
• Foundational Knowledge: It provides an excellent overview of the tasks required for Teams administration, building knowledge from the basics up. (Multiple reviews)
• Integrated Services Coverage: The course not only covers Teams but also provides insights into other integrated services, offering a more holistic view of Unified Communications and Azure AD architecture. (Reviews)

Cons:

• Direct Routing Omission: One reviewer noted that the course did not discuss Direct Routing, which may be an important aspect for some learners. (Review)
• Too Comprehensive for Some Needs: For those who require a more focused or less comprehensive course, there may be sections that are too detailed for their specific needs. (Review)
• Desire for Additional Resources: Some learners expressed a desire for additional materials, such as a document with links to all the learn.microsoft.com resources referenced during the sessions. (Reviews)
• Content Too Basic for Advanced Users: A few reviews suggest that the course may be too basic for those who are already advanced users or have prior experience in on-prem server administration. (Reviews)
• Request for AI Integration Coverage: With the growing trend of AI integration, there is an expectation for future updates to include topics on how Microsoft Teams will incorporate artificial intelligence. (Review)

Suggestions from Learners:

• Regular Updates: Learners appreciate the course's current up-to-date content and suggest that this trend of regular updates should continue.
• Interactive Features: Some learners are excited about the prospect of seeing live demos instead of PowerPoint presentations to enhance practical understanding in a production environment. (Review)
• Responsiveness to Learner Feedback: A few reviews highlighted the importance of responsiveness from the course instructor to questions and feedback, which helps make the course better. (Reviews)
• Supplementary Learning Materials: The desire for additional learning materials and resources is a recurring theme, indicating that learners value comprehensive support in their learning journey.

Conclusion:

Overall, this Microsoft Teams Administration course has received high praise for its comprehensive coverage, expert instruction, and practical application. It is an excellent resource for beginners and those looking to deepen their understanding of the broader context of Teams administration within Unified Communications and Azure AD environments. The occasional negative feedback points to specific areas of improvement that could enhance the course further. Learners are particularly enthusiastic about the course's engaging content and its potential to be even more valuable with future updates, including coverage of AI integration features.