Mastering Conflict Management and Communication Skills

A Comprehensive Course on Leadership and Interpersonal Skills for High-Performing Teams

4.57 (100 reviews)
Udemy
platform
English
language
Communications
category
Mastering Conflict Management and Communication Skills
1,372
students
2 hours
content
Apr 2023
last update
$59.99
regular price

What you will learn

Understand the principles of leadership and how to lead with integrity and purpose.

Develop effective communication skills, including active listening, assertiveness, and negotiation strategies.

Learn how to manage conflicts effectively and navigate high-pressure situations.

Understand the importance of verbal and nonverbal communication, and how to read and respond to different communication styles

Learn how to build and lead high-performing teams, and create an environment that fosters collaboration and creativity.

Develop the ability to motivate and inspire team members, and understand how to create a positive team culture.

Understand the importance of emotional intelligence and how to use it in leadership and conflict management

Learn how to use problem-solving and decision-making skills to resolve conflicts and make effective decisions.

Understand the role of power and influence in leadership and conflict management, and learn how to use these concepts effectively.

Develop the ability to think strategically and plan for the long-term success of your team.

Why take this course?

Welcome to my course on Leadership, Conflict Management, and Effective Communication. This comprehensive program is designed to help managers, team leaders, and individuals looking to advance their leadership abilities to develop the skills and strategies necessary to lead teams and resolve conflicts effectively.

The course is structured around four key areas: leadership, conflict management, effective communication, and team management. We will begin by examining the principles of leadership and how to lead with integrity and purpose. We will then delve into the various communication techniques and how to use them in high-pressure situations. The course will also cover verbal and nonverbal communication, and how to read and respond to different communication styles.

As an experienced manager and leadership expert who has worked with some of the world's top organizations. I bring a wealth of practical experience and knowledge to the course, and will be sharing real-world examples and case studies to help you apply the concepts in your own work.

One of the key benefits of taking this course is that it will give you the tools and strategies you need to manage conflicts effectively. Whether you're dealing with difficult team members, tight deadlines, or competing priorities, you'll learn how to navigate these challenges with confidence and poise. The course will also help you develop your verbal and nonverbal communication skills, which will make you more effective at persuading and influencing others.

Another important aspect of the course is team management. You will learn how to build and lead high-performing teams, how to motivate and inspire your team members, and how to create an environment that fosters collaboration and creativity.

If you're looking to advance your leadership abilities, this course is the perfect opportunity to gain the knowledge and skills you need to succeed. You'll come away from the course with a deep understanding of leadership, conflict management, and effective communication, and you'll be able to apply these concepts in your own work.

This course is designed for managers, team leaders, and individuals looking to advance their leadership abilities. Whether you're new to management or an experienced leader, this course will give you the skills and strategies you need to lead with integrity and purpose.

Don't miss this opportunity to develop the skills and strategies you need to lead your team with integrity and purpose. Enroll in our course on Leadership, Conflict Management, and Effective Communication today!

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Reviews

N
September 2, 2023
Yes. I learned about conflict and its simple meaning in our daily lives. The teacher has a simple but engaging style.
Alina
May 3, 2023
I love how the course has no script, it feels very real this way. The course teacher has a relaxed way of presenting, which makes it easy to follow. The examples used are ones easily found in corporate environments, it makes it easy to relate.
Laura
May 2, 2023
One of few courses that I highly recommend taking it. Well structured and straight forward information that could be easily put into practice. I find this course very helpful, either if you are a professional, or you want to improve your personal life skills. The analogies give you a clear image of the outcome and helps you to better under-stand and assimilate the information provided in this course. The instructor has a unique manner of communicating the information, in a way that helps you easily understand complex concepts. Looking forward seeing other courses from this instructor.
Cristian
May 2, 2023
The course has helped me better understand some of the conflicts around me and the ones I have had in the past. The topics discussed and examples provided are very modern and make a lot of sense. Very satisfied with this course
Ana-Maria
April 17, 2023
I think that all the tips Mihai gives us in these videos they are really useful. Yet, in my humble opinion, the most important part of this course for me was learning to develop my verbal and non-verbal communication skills and leadership capacity to influence a greater community. Great information given by the speaker; very easy to follow and to listen to. I enjoyed this??!
Gala
April 16, 2023
I am working in a very international environment. In this context, it becomes essential to master good communication skills as well as conflict management. This course provides all the necessary tools to succeed in that regard, I am fully satisfied! The instructor is very clear and goes straight to the point, in a very efficient way. I will be happy to put all the course content into practice right away. I highly recommend it!
Petra
April 15, 2023
Always a pleasure to learn from Mihai Gafar, a source of wisdom and inspiration. I enjoyed the vulnerability and openness to show up authentically and deliver the course in an empathetic manner, spiced up with real life experiences. I have ended the training with gold takeaways.
Simona
April 14, 2023
I am so grateful for this course! I have learned so much about how to communicate effectively and manage conflicts in both my personal and professional life. This is a must-take course for anyone looking to improve their communication skills.
Mihai
April 14, 2023
I recently took the "Mastering Conflict Management and Effective Communication" course on Udemy and I must say it exceeded my expectations! The trainer was absolutely fantastic in breaking down complex concepts into easy-to-understand terms, making the course not only informative but also enjoyable. The course was packed with practical examples and actionable strategies that have helped me navigate difficult conversations and conflicts with much more ease and confidence. The trainer's teaching style was engaging, and I felt motivated to apply what I learned right away. Overall, I highly recommend this course to anyone who wants to enhance their communication and conflict resolution skills. The trainer's expertise and engaging teaching style made the learning experience truly enjoyable and valuable.
Bulus
April 13, 2023
This course is a must-take for anyone looking to improve their communication and conflict management skills. The instructor is excellent and the course material is both informative and practical. I would highly recommend it!
Oana
April 13, 2023
Great course, really well structured and good info. It's something that will help me a lot with my job and Mihai is a great instructor, easy to follow and knows how to explain and give example for everyone. I fully recommend it!
Dan
April 13, 2023
It's actualy quite eye opening. I enjoy the analogies; I don't come from a business environment, I never had an office job, but there are a lot of tips that could help me in my interpersonal relationships. I've been working in healthcare for the last 5 years, and this course will help me in my relation with patients, but also with other doctors. The state of conflict is almost allways present in my environment; either patients don't agree with your assessments, or colleagues have different knowledge because their learning sources are different. And in healthcare collaboration is key, because no one can know absolutely everything about a subject, no matter how ultra specialized they are. I think that the part about conflict mediation is extremely applicable in my domain, because most patients are in conflict with themselves by not accepting some diagnostics or some treatments, and this course will help me help them ask themselves the right questions in order to choose the right therapeutic path.
Alex
April 13, 2023
I highly recommend Mihai's Mastering Conflict Management course to anyone looking to enhance their conflict resolution skills. The course is well-structured, practical, and taught by a knowledgeable and supportive instructor. It has been a valuable learning experience, and I am grateful for the positive impact it has had on my life. Thank you, Mihai, for sharing your expertise and helping me become a more skilled conflict manager! Rating: 5/5 stars.
Cucliciu
April 13, 2023
The instructor is fantastic ! He is kwowledgeable, engaging, and can provide clear and concise instruction. I highly recommend this course to anyone looking to improve their communication and conflict management skills.
Tudor
April 13, 2023
This course has completely transformed my communication skills! The strategies for conflict management are effective and practical, and I feel more confident in my ability to handle any situation that may arise.

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4978974
udemy ID
11/15/2022
course created date
4/30/2023
course indexed date
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