The Superstar Manager Course

Learn to create and implement a continuous-improvement management system and SHINE in your role of Supervisor or Manager

4.70 (180 reviews)
Udemy
platform
English
language
Management
category
instructor
1,503
students
13 hours
content
Sep 2022
last update
$64.99
regular price

What you will learn

Manage your area better than you ever imagined doing before!

Create a continuous-improvement management control system

Capitalize on the best practices you will soon be able to identify

Develop management tools tailored to any company / functional area

Communicate powerfully using the language of performance metrics

Visualize operations in terms everybody can understand

Improve the productivity and efficiency of a business unit

Architect impactful data collecting / reporting systems

Express the effectiveness of a business unit with numbers

Description

Learn straight from a management consultant and turnaround artist how to create and implement a management control system for any area of any business in any industry and then to manage that area making it leaner, faster and better all the while highlighting your success for the world to see.

We all want to grow in our management careers. The Manager who sits in his/her chair the longest with the most paper on the desk is rarely the one promoted. It's usually the one who takes whatever and whomever is given and makes it BETTER! The one who succeeds where everybody else fails is the manager on the career fast track.

If your successes are invisible, then they might as well not exist. So we'll be creating from scratch a management control system that will measure the performance of your area, show it change and improve over time, document your actions, and turn into not only a management tool, but also a biography of YOUR VALUE to the company.

Your next performance review doesn't have to consist of your boss telling you what (s)he thinks about you and making sorry excuses as to why you aren't getting much of a raise. It can be a tour de force of you walking in and laying hard, empirical evidence of your contributions on the table and illustrating in indisputable terms (i.e. dollar values) why YOU ARE the company's superstar!

Content

Introduction

Promotion
Course Notes
Contacting Your Instructor
Objectives
Course Breakdown

Theoretical Vol 1 - How Things Are (The Notorious Status Quo)

Intro to Theoretical
Objectives
Prevalent Management Culture
The Typical $50k-75k Manager
A Normal Day in the Life
Was Today a Good Day or a Bad Day?
Quiz
Summary and Assignment

Theoretical Vol 2 - How Things Should Be (Our Goal)

Objectives
Culture of Continuous Improvement
The SUPERSTAR Manager
An Effective Day
Quiz
Summary and Assignment

Theoretical Vol 3 - Roadmap: How to Get From Here to There

Objectives
Was Blind, But Now I'm Gonna See!
Numbers, Where Have You Been All My Life?!
The Insufficient Toolbox (Find the Tools, Fix The Tools or Create the Tools)
Culture Shock: Change the Attitudes and Behaviors
A Man / Woman of Action: Time to Perform
A Few New Skills
A Ton of Tools
Quiz
Summary and Assignment

Theoretical Vol 4 - You Weren't Born Blind; You Were Raised Blind

Objectives
Obscurity vs. Visibility
Driving a Car - Inputs, Outputs, Conversions
What is Management?
How We Manage Our Own Lives
How Does a Competitive Athlete Train
How We Manage Our Business
What We Need to See
Quiz
Summary and Assignment

Theoretical Vol 5 - Indicators and Metrics (aka Numbers)

Objectives
What Are Indicators?
What Are Metrics?
What Can These Numbers Tell Us? (Hint: Everything!)
Where Are These Numbers Now?
Could Anything Be Better Than Numbers? Yes - Colors!
Quiz
Summary and Assignment

Theoretical Vol 6 - But I Don't Have a Fancy System...

Objectives
To Buy or to Build
Your Two Most Undervalued and Underutilized Assets
Even More Options for Tools
Quiz
Summary and Assignment

Behavioral Vol 1 - Clear Your Plate

Intro to Behavioral
Objectives
The Myth of the "Working Manager / Supervisor"
You Are a Grossly Overpaid Worker!
Offload Everything Possible
Quiz
Summary and Assignment

Behavioral Vol 2 - Leave Your Desk Behind

Objectives
You Can't Manage from Behind a Desk
Emails and Phone Calls: Quick but Lacking
Quiz
Summary and Assignment

Behavioral Vol 3 - Change Isn't Just for You

Objectives
Information Isn't Harvested - It's Force-fed
"You'll Hear it from Me First"
The Only Bad Information is the Information You Don't Have
Quiz
Summary and Assignment

Behavioral Vol 4 - Problems? You Mean Opportunities!

Objectives
What is a Problem?
Aggressively Document Problems
Every Problem Deserves Your Attention
In These Parts, We REWARD Problems
Quiz
Summary and Assignment

Behavioral Vol 5 - Reactive or Proactive?

Objectives
The Cost of an Ounce of Prevention vs. A Pound of Cure
Anticipate the Problems and Prepare
Drive the Business Like a Car (Scanning the Road Ahead)
Quiz
Summary and Assignment

Theoretical Vol 7 - Let's Build an MCS! (What the Hell is an MCS?)

Objectives
Continuous Improvement
The Management Cycle (Plan, Do, Check Act)
What Are We Planning?
Why the Focus on Doing?
How do we Check?
Acting is What It's All About
Quiz
Summary and Assignment

Practical Vol 1 - Training Substitution Matrix

Intro to Practical
Objectives
The Problem
The Solution
Let's Create a Tool! (Part 1)
Let's Create a Tool! (Part 2)
Usage
Quiz
Summary and Assignment

Practical Vol 2 - Solutions Log

Objectives
The Problem
The Solution
Let's Create a Tool! (Part 1)
Let's Create a Tool! (Part 2)
Usage
Quiz
Summary and Assignment

Practical Vol 3 - Metrics Registry

Objectives
The Problem
The Solution
Let's Create a Tool!
Usage
Quiz
Summary and Assignment

Practical Vol 4 - Operations Process Map

Objectives
The Problem
The Solution
Let's Create a Tool!
Usage
Quiz
Summary and Assignment

Practical Vol 5 - MCS Map

Objectives
The Problem
The Solution
Let's Create a Tool!
Usage
Quiz
Summary and Assignment

Personal Vol 1 - Vive la Resistance!

Intro to Personal
Objectives
Why Don't People Want to Change?
The Loudmouth
The Grinf**ker
The Snitch
Malicious Obedience
The Sacrificial Lamb
The Champion
Quiz
Summary and Assignment

Personal Vol 2 - The Art of Persuasion

Objectives
Helping People See the Value and Benefits
You MUST Identify the Objections!
I Like It Better When It's Mine
Quiz
Summary and Assignment

Personal Vol 3 - Manage Your Manager

Objectives
The Moment of Truth - Sell or Die
Step by Step - You'll Hear It From Me First
All You Need is Support
Quiz
Summary and Assignment

Personal Vol 4 - The Art of Confrontation

Objectives
Challenging Problems (Not People)
Ask "Why?" Until You Get to the Root
Getting Commitments
Quiz
Summary and Assignment

Practical Vol 6 - Function Study / Function Registry / Procedures / Standards

Objectives
The Problem
The Solution
Let's Create a Tool!
Let's Create Another Tool!
Conducting the Study
Setting a Meaningful Standard
Usage
Quiz
Summary and Assignment

Practical Vol 7 - Ground Level Data

Objectives
The Problem
The Solution
Let's Create a Tool!
Usage
Quiz
Summary and Assignment

Practical Vol 8 - Area Reporting

Objectives
The Problem
The Solution
Let's Create a Tool!
Usage
Quiz
Summary and Assignment

Practical Vol 9 - Forecasting

Objectives
The Problem
The Solution
Let's Create a Tool!
Usage
Quiz
Summary and Assignment

Practical Vol 10 - Job Descriptions

Objectives
A Simple List of Tasks? How About Some Expectations Too?
Reporting and Communication - Always Part of the Job
Quiz
Summary and Assignment

Practical Vol 11 - Interviews

Objectives
Management Only? Get the Peers Involved!
You Interview Them. They Should Interview You Too!
Quiz
Summary and Assignment

Practical Vol 12 - Performance Reviews

Objectives
Arbitrary or Driven by Metrics?
Do You Write a Performance Review... or Do They?
Does an Annual Review Really Make Sense?
Take Charge of Your Own Performance Review!
Quiz
Summary and Assignment

Practical Vol 13 - Station Study

Objectives
Seeing Who's Where and When
Usage
Quiz
Summary and Assignment

Practical Vol 14 - Cross-Section Study

Objectives
Let's See What's Really Going On
Usage
Quiz
Summary and Assignment

Practical Vol 15 - Things We Shouldn't Be Doing

Objectives
Why Not Make a List?
Quiz
Summary and Assignment

Practical Vol 16 - Managing Interruptions

Objectives
A Time to Email, A Time to Make Calls
Quiz
Summary and Assignment

Practical Vol 17 - Meeting Audit

Objectives
The Problem
The Solution
Let's Create a Tool!
Usage
Quiz
Summary and Assignment

Personal Vol 5 - The Art of Recognition

Objectives
Highlight Success at Every Opportunity!
Quiz
Summary and Assignment

Personal Vol 6 - The Art of Reprimand

Objectives
Frank and Unemotional, But Not Without a Plan
Quiz
Summary and Assignment

Conclusion

Goal and Strategy Incongruency
Grow Yourself By Developing Your Subordinates
Takeaway
Downloads

Bonus Content

Your Resume

Screenshots

The Superstar Manager Course - Screenshot_01The Superstar Manager Course - Screenshot_02The Superstar Manager Course - Screenshot_03The Superstar Manager Course - Screenshot_04

Reviews

Lasha
January 17, 2023
This is a fantastic course!!! Thank you so much, Paul!!! For anyone reading my review, guys, if you are a beginner like me, after this course you will be high level! Here you will learn a lot of excellent tools, but the best part, you will learn how to think, where you need to focus, and how to improve yourself and your team!
Misael
May 24, 2022
So far the course has been set up pretty understandable. Video and audio quality are good and makes the watching enjoyable. Most important the course will touch very important topics about management that are interesting to me.
Naveen
May 18, 2020
This is really a great course. Stuffs are explained in very simple ways and examples are really simple and relevant. Amazing, this course worth a lot.
Mohammed
April 29, 2020
honestly ,until what i saw now i think there is an new useful knowledge is coming in the next lessons. o'm very happy for that .thank you sir
Kyle
January 27, 2020
I've learned so much throughout the course so far! Lots of pointers and new tools I have learned. Paul really goes in depth on being a Superstar Manager. He really stays on point and doesn't stray too far. Would highly recommend!
William
December 23, 2019
Great course! I am new supervisor can't wait to implement my own management system. Videos are short and goes straight into the point. Paul Lynn repeats concepts at the end of each videos, It almost subliminal! Great teaching method! Definitely would recommend The Superstar Manager Course to Supervisor or Managers.
Sean
May 25, 2018
Instructor is great, easy on the ears. Uses direct real world examples, and gives excellent examples in retail and production.
YVETTE
February 14, 2018
So far, this course has been very straightforward and clear. I really like the examples. The video quality is reamarkable and the audio as well. The classes sequence is perfect for anyone becoming a supervisor/manager or for those already held that positions. I really like this course. Thank you.
Celeste
July 3, 2017
The pace is slow - content limited so far... the background behind the speaker is distracting. We'll see how it pans out.
Shawn
February 18, 2017
love the why the instructor is teaches and is interested in my success and not just trying to sell courses
Nick
January 16, 2017
Very good course so far. The lecturer is very clear and direct, a very good approach to teaching. Looking forward to the rest!
Gronauc
November 16, 2016
Very knowledgeable and useful information. This is a course you can take into the real world and apply.
Jose
September 11, 2016
First off i am not gettimg paid for this review I dont personally know this udemy instructor. But the truth is what the truth is. This Guy is my Hero. He is clear, concise and very easy on my ear drums. The content of his courses is not only excellent, it is also well presented and explained to my level of understanding. That is why I have chosen to enroll in most of his couses. His courses are a great value. When you compared to what else is out there, you will get your moneys worth and then some here. I hope he continues to introduce new courses in the near future. Like maybe the hardware interfacing NPN vs PNP vs Dry contacts aspects of plc's. I/0 interfacing and the safety features of appropriately wiring the the outputs modules. And maybe some signal conditioning and signal covertion of analog input modules, scaling etc...more hardware I guess is what i am trying to say. Other than that. I would say Keep up the good work buddy! You are a great teacher! And thank you for sharing your expertise, it is greatly appriciated.
Ruben
April 30, 2016
I have become a lifetime subscriber to Paul Lynn's Courses after undertaken his PLC & Autocad Courses. I can definitely say that my career has excelled and have been given a substantial raise!! while having the opportunity of becoming independent!! So i recommend everyone to complete his courses, he is always there to support you as he supported me.
Justin
November 6, 2015
For anyone even thinking about doing anything like a manager does, this course is for you. I guarantee that if you take action on the material covered in this course you will excel in your position in any company. The brightest of a 5-star rating I can easily rate this course.

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362176
udemy ID
12/3/2014
course created date
11/21/2019
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