Management System Internal Auditor - A beginner's guide

A framework for success

4.45 (10 reviews)


2 hours


Feb 2021

Last Update
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What you will learn

Understand the purpose of an audit and the different types of audit

Learn how to conduct a remote audit and how to avoid things going wrong on the day

Understand the process for certification for those of you interested in achieving ISO certification

Understand the roles and responsibilities of an Auditor including the Lead Auditor role and working with an Audit Team

Learn what competencies, skills and knowledge are required of an Auditor including setting up an Auditor evaluation process

Understand the Guidelines for Auditing Management Systems as defined in ISO 19011:2018

How to plan the Audit Programme and what should be included

Understand the process for conducting an Internal Audit and how to write the audit report

Understand the ISO approach to sampling management systems

How to establish an effective audit trail and its importance in effective audits

Different approaches to notetaking and creating checklists


This course is designed as a guide to the Internal Audit process for an ISO Management System.  It will introduce students to the Principles of Auditing in line with the ISO 19011:2018 Guidance Document, together with what students need to know and learn if you're considering a career as an Internal Auditor, or how to set up a team of auditors if you're just getting started with the ISO 9001:2015 Standard and implementing a new System.  There are sample documents available for you to download including a sample Audit Programme, Audit Report, Non-conformance Report plus many more resources to help you get started. 

The course includes quizzes at the end of each section in order for students to test their understanding of the content covered and an opportunity to complete some activities designed to allow students the opportunity to practice what they have learned and challenge their understanding of non-conformances. 

Students are encouraged to ask questions so that the course can be tailored more to their individual needs and every effort will be made to ensure that students achieve their personal learning objectives. 

Student feedback is a critical part of ensuring that the course continues to meet student needs and the content will be regularly reviewed and updated to ensure that the information provided is current and relevant.


Management System Internal Auditor - A beginner's guide
Management System Internal Auditor - A beginner's guide
Management System Internal Auditor - A beginner's guide
Management System Internal Auditor - A beginner's guide


Introduction to Auditing

What is an Audit?

Audit Types including ISO Certification

Remote Audits - benefits and pitfalls

Section 1 - Revision exercise

The Auditor

The Principles of Auditing ISO 19011:2018

Roles and Responsibilities of an Auditor

Personal Behaviours Required of an Auditor

Knowledge Requirements of an Auditor

Skills Requirement of an Auditor

Auditor Competence and Evaluation

Section 2 - Revision exercise

Planning and Implementing the Audit

The Audit Programme

Conducting the Audit

Section 3 - Revision exercise

Sampling and Checklists

Sampling Techniques aligned to ISO 19011:2018

The importance of an Audit Trail

How to take effective notes and develop audit Checklists

Section 4 - Revision exercise

Writing reports

How to write the Audit Report

How to write the Non-conformance Report

Section 5 - Revision exercise


Curtis19 April 2021

Excellent course, I now have everything I need to conduct an Internal audit, including confidence. Great presentations and excellent explanations. Thank you so much!!

Michael23 March 2021

This a good match for me as I am currently conducting internal audits through experience and certification but not accredited certification. This information is very useful for my development


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