Learn Telecalling Etiquettes

Calling dos and don'ts

4.25 (4 reviews)
Udemy
platform
English
language
Other
category
instructor
17
students
1 hour
content
Jun 2023
last update
$19.99
regular price

What you will learn

Telecalling Etiquettes

Calling dos and don'ts

The important calling lines

The tips and tricks to handle difficult customers

Description

This course is for the ones in customer care services who want to learn about some of the calling dos and don'ts they think are missing to polish their Tele calling skills. All important professional lines for the calling business are mentioned in this course. Right from the "Opening of the call", "How to put the call on hold", "The handling of wrong numbers", "The tactics to handle irate customers", "The closing of the call", you will learn in this course. The navy code list for calling will also be listed in this course to get more clarity on calls.

All the common mistakes also will be there in this course in the form of conversations to save your calling day. The common conversation pitfalls which if avoided after learning will make your calling improved. Most importantly you will also learn the calls which are big opportunities for you to grow in the calling business. The course is in the form of PowerPoint video lectures which will give a clear idea through all the important points and images. For more details, check out the preview videos ...This course is for your career success in tele calling industry....Wishing you best of luck for all your future endeavors...

Content

Introduction

Introduction

Tele calling Etiquettes

How to choose the best place for Tele calling

The calling dos and don'ts

How to start the call
The navy codes for calling for smooth communications
How to put the call on hold
The big mistakes on calls
How to handle wrong numbers
How to handle irate customers
How to handle customer complaints

Conclusion

Thank you for your time and have a nice day!!

Screenshots

Learn Telecalling Etiquettes - Screenshot_01Learn Telecalling Etiquettes - Screenshot_02Learn Telecalling Etiquettes - Screenshot_03Learn Telecalling Etiquettes - Screenshot_04

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4701072
udemy ID
5/24/2022
course created date
5/30/2022
course indexed date
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