Learn How to Manage Difficult Conversations in Business

Stop getting that sick feeling in the pit of your stomach every time you have a discussion with an employee or co-worker!

Welcome to Learn how to manage difficult conversations in business. My name is Jeff Przybylski and I own and operate CompuTerrors, an IT firm. I’ve been in the corporate environment for over 16 years as both an employee and in management. During that time, I’ve learned a lot about managing difficult conversations.

At the end of this course, you’ll gain many strategies for turning difficult conversations into opportunities to attain business goals and reduce team issues. We’ll go over key strategies you can employ to better prepare yourself before, during, and after these communications. I designed this course for managers and employees alike who want to stop dreading difficult conversations and have more meaningful and collaborative discussions.

Thank you for your time and I invite you to enroll now or watch some previews to see some examples.

🌟 **Global Course Rating**: 4.30 ### Course Review #### Pros: - **Rich Content**: The course provides a **huge amount of useful information**, making it a valuable resource for those looking to improve their skills in managing difficult conversations. (Review 1) - **Personal Warmth and Integrity**: Many participants appreciated the instructor's personal warmth and kindness, which emphasized the importance of acting with integrity and kindness in both business and personal worlds. (Review 2) - **Effective Approach**: The course is deemed **effective**, offering practical advice that participants can apply to various situations. (Review 3) - **Real-life Application**: The insights shared in the lectures are **highly relevant** and easily applicable to daily life and workplace scenarios. (Review 5, Review 10, Review 12) - **Potential for Behavioral Improvement**: The course content is effective in promoting **consistency** and leading by example, which some participants have successfully implemented at their workplaces. (Review 4) - **Strategic Insights**: Strategies provided by the course are aimed at turning difficult conversations into opportunities to enhance business goals and mitigate team issues. (Review 8, Review 15) - **Learning Opportunity for Educators**: One participant who teaches Introduction to Management found the course beneficial for explaining the reality of facing difficult people to students. (Review 7) - **Mind-opening Experience**: The course serves as a reminder on how to handle difficult conversations, particularly in a work environment, and is appreciated for its mind-opening approach. (Review 13) - **Comprehensive Coverage**: The training covers various aspects of managing difficult conversations, including communication skills, time management, and building inner power. (Review 14) #### Cons: - **Lack of Real Examples**: Some participants felt that the course would be more effective if it included real-life examples or case studies to illustrate the advice given. (Review 6, Review 16, Review 20) - **Repetitive Content**: For some, the content discussed in the lectures is considered **common knowledge**, and the course may not be as helpful unless it's one's personality that makes putting these practices into place challenging. (Review 18) - **Instructor's Presentation Style**: A few participants mentioned that the instructor needs to **"loosen up"** a bit to make the presentation more engaging and to ensure that his points are better understood. (Review 19, Review 23) - **Lack of Interactive Tools**: The course lacks engagement elements like case studies or interactive tools/activities, which could enhance learning by allowing participants to apply concepts directly. (Review 21) - **Desire for Additional Resources**: Some participants expressed a desire for additional study aids such as mind maps or bullet points for future reference. (Review 10, Review 22) ### Overall Verdict: This course is a valuable resource for individuals seeking to improve their skills in handling difficult conversations both at work and in personal interactions. While the content is rich and the advice practical, there is room for improvement in terms of presentation style and incorporating real-life examples or interactive elements to enhance engagement and learning retention. The course serves as an excellent introduction to the topic and offers valuable insights into managing difficult situations effectively. With some added features like case studies or practical tools, this course could be significantly more helpful and engaging for participants.