Lean Six Sigma Black Belt for Service Industry Professionals

--- **Overview of the Course Rating and Feedback** The online Lean Six Sigma course has received an overall rating of 4.75, with all recent reviews being positive. The majority of learners have found the course to be valuable for their career advancement and have appreciated its comprehensive content. Here's a detailed breakdown of the course review: **Pros:** - **Career Advancement**: Learners feel that the course will definitely help them advance in their careers by providing them with valuable knowledge and increased confidence to add more value to their teams. - **Exhaustive Content**: The course material is reported to be very exhaustive and helpful, offering a solid foundation for those looking to build upon it. - **Quality of Materials**: Great materials, overviews, and clear explanations are noted, with practical examples that enhance understanding. - **Real-World Application**: The course is highly regarded for its focus on real-world applications, particularly in service businesses and data analysis formulas. - **Visual Aids**: The use of easy-to-understand graphics and Excel walkthroughs is appreciated, aiding learners in visualizing complex concepts. - **Learning Approach**: A good combination of two people explaining verbally and visualized graphics makes the course engaging for different learning styles. - **Recommendation Potential**: Many learners indicate they would recommend this course to friends and family due to its logical sequence and straightforward presentation of information. **Cons:** - **Time Investment on Certificate**: Some learners are concerned that the short time investment reflected in the certificate may reduce its perceived value. - **Statistics Focus**: A few learners question the practical need for an extensive focus on Statistics, feeling it might not be necessary for real-world application in teams. - **Response to Questions**: There are complaints about a lack of response to questions posted by learners, with some queries remaining unanswered for months. - **Course Pacing**: The Analyze part is noted to take very long to comprehend, which could be challenging especially if the learner does not have a thorough understanding of Statistics beforehand. - **Practical Exercises**: Some learners suggest that more quizzes, practical sessions after each lecture, and a virtual project for the certification process would enhance the learning experience. - **Outdated Material**: A few learners feel that the graphics, music, and overall presentation could be more modern and up-to-date. - **Music Overlaps**: Some learners have mentioned that the presence of music during template presentations interferes with their ability to hear instructions clearly, especially when watching videos at an accelerated speed. - **Statistics Requirement**: A significant point of feedback is that learners should have a thorough understanding of Statistics before undertaking this course, as it is essential for comprehension, particularly in the Analyze phase. **Additional Notes:** - Some learners suggest that correlations were explained with some flaws and would appreciate a more comprehensive approach to complex topics. - Learners who are visual learners appreciate the option to learn through videos instead of just reading materials. - The pace of the course is generally considered good, with resources being both useful and well referenced. Multiple examples from various industries add to the course's value. --- **Final Thoughts:** Overall, the Lean Six Sigma course is highly regarded for its comprehensive content, practical examples, and real-world applications. However, learners suggest improvements in areas such as the responsiveness of the course facilitators to questions, the modernization of certain materials, and ensuring that the course pace aligns with the learners' prior knowledge, particularly in Statistics. Despite these concerns, the course remains a valuable resource for those looking to enhance their understanding and application of Lean Six Sigma principles.