Learn the basics of IT & desktop support on Windows 7/10

--- **Overview of the Course Rating and Feedback** The global rating for this course stands at 4.10, with recent reviews providing a diverse range of opinions. The majority of reviewers find the course useful and agree that it imparts essential knowledge about computers and IT basics. However, some have pointed out areas for improvement, particularly in terms of clarity and presentation quality. **Pros of the Course:** - **Comprehensive Learning Experience:** Many users have reported gaining valuable insights into computer basics and IT support, regardless of their initial skill level. - **Usefulness for Beginners:** The course content has been described as ideal for beginners, providing a solid foundation in understanding computers and Windows commands. - **Improvement Suggestions:** Users appreciate that the course offers basic information that is essential for anyone starting out in IT or similar fields. Some have suggested that adding more screenshots would enhance comprehension. - **Refresher Course:** For those with prior experience, such as programmers or individuals already familiar with computers, it serves as a refresher and helps solidify existing knowledge. - **Language Considerations:** The course has been noted to be beneficial for non-native English speakers, though the delivery speed is considered a bit high and could be adjusted for better understanding. **Cons of the Course:** - **Clarity Issues:** Some users have highlighted that the explanations are not always clear or detailed enough for beginners, especially when it comes to understanding technical details or commands. - **Audio and Video Quality:** A few reviewers have mentioned issues with the audio quality and the speed at which the lecturer speaks, suggesting it could be improved for better learning absorption. - **Presentation Clarity:** The course has been criticized for its slide presentation, with suggestions to improve color contrast and clarity to enhance visibility and readability. - **Display of Subtitles:** There have been complaints about the subtitle display, with some users finding it difficult to read due to overlapping text or issues when pausing videos to read subtitles peacefully. - **Pacing of Content:** The pacing of the course content has been reported as too fast, making it challenging for new learners to process the information effectively. **General Feedback:** - **Engagement and Interaction:** Reviewers have expressed a desire for a more interactive approach in video lectures, where the instructor interacts with students directly rather than speaking in a detached manner. - **Content Relevance:** Some users have suggested that the course would benefit from including up-to-date information, such as mentions of Display Port and considerations for domain environments. - **Overall Experience:** Despite some shortcomings in presentation and pace, the overall learning experience has been described as positive and beneficial by most users. In conclusion, the course is generally well-received with its ability to provide basic IT knowledge to beginners and serve as a refresher for those more experienced. However, it requires attention to presentation quality, clarity in explanations, and improved engagement strategies to maximize learning potential. The course's content remains valuable, with room for enhancement in its delivery format.