IT Asset Management (ITAM) - Hardware Asset Management (HAM)

The ultimate course for learning everything about IT Asset Management. Includes free ITAM eBook & free process flows!

4.47 (3214 reviews)
Udemy
platform
English
language
Hardware
category
IT Asset Management (ITAM) - Hardware Asset Management (HAM)
10,589
students
1.5 hours
content
Jan 2023
last update
$84.99
regular price

What you will learn

Introduction to IT Asset Management

Role of ITAM in an Organization

Starting up an ITAM program

Executive Buy In

The Asset Repository

Asset Procurement

Install Move Add Change (IMAC) Process

The Asset Lifecycle

Vendor Management

Asset Tagging

Responsibilities of an IT Asset Manager

IT Asset Disposition (ITAD) Process

Reporting

ITAM Maturity Model

Total Cost of Ownership (TCO)

Return on Investment (ROI)

Processing Lost or Stolen Assets

Warranties

Configuration Management Database (CMDB)

Return Merchandise Authorization (RMA)

Software as a Service (SaaS)

Why take this course?

Are you an IT Professional who wants to learn about IT Asset Management? Or maybe you already know about IT Asset Management and want to brush up you're existing skills? If so, then this course is perfect for you!

In this course you will learn about:

  • What is IT Asset Management

  • Role of ITAM in an Organization

  • Starting up an ITAM program

  • Executive Buy In

  • The Asset Repository

  • Asset Procurement

  • Install Move Add Change (IMAC) Process

  • The Asset Lifecycle

  • Asset Tagging

  • Vendor Management

  • ITAM Maturity Model

  • Return Merchandize Authorization (RMA)

  • Configuration Management Database (CMDB)

  • Total Cost of Ownership (TCO)

  • Managing your IT Asset Inventory

  • And many more useful topics

Careers in the IT Asset Management industry are proving to be more and more common, so the need for solid skills and education is proving to be a basic requirement for all ITAM professionals.


Did you know that the average salary for an IT Asset Manager in the United States is $110k? This course will enable you to kick-start your career in IT Asset Management.


The course also comes free with the following:

  • ITAM glossary

  • Should You Track It? Decision Diagram

  • A free digital copy of my book "An IT Manager's Guide to Hardware Asset Management"

  • Asset Check-out form

  • Asset Return form

  • Sample Purchase Order document


ITIL 4 also places a heavy focus on IT Asset Management, so maybe you are ITIL certified, and want to greater expand your knowledge into ITAM.


This course focuses more on Hardware Asset Management (HAM), rather than Software Asset Management (SAM). But with that being said, this course is an excellent segway into the world of SAM.


Reviews from some students that have already taken this course:

★★★★★ “...Very informative and broken down into easy to digest sections, with thorough explanations of terms and concepts. The teacher has a mastery of the material and provides helpful examples to explain concepts.” – Stuart

★★★★★ “This was a very comprehensive course - it covered all the topics expected in an Asset Management program. It was a really good refresher for me.- Doreen


Study this course today and elevate you're career to the next level!


Maybe you're interested in taking the Certified Hardware Asset Management Professional (CHAMP) course by IAITAM, but don't want to pay the hefty price? Take this course today and learn the SAME information, and much more for 100x less!


This course is perfect for you if you use any of the following IT Asset Management tools, and want to understand ITAM even more:

  • ServiceNow

  • Cherwell Asset Manager (CAM)

  • IBM Maximo

  • Flexera

  • SysAid

  • Manage Engine

  • Ivanti

  • SNOW

  • Asset Panda

  • FreshService

  • Samanage

  • Device42

  • AssetCloud

  • Snipe IT

  • Jira ServiceDesk

  • Remedy

  • Spiceworks

  • Landesk

  • HP Asset Manager

This course is also great studying material for the Hardware Asset Management Specialist Certification exam by ITAM Institute.

Reviews

Ross
October 23, 2023
A bit basic, but good info...would like to be able to take the odd screen shot for my notes, but it didn't allow me :( . Also, seemed pretty AI like...both in tone and in the text used...a bit more warmth or colourful tone would be nice.
Rohan
September 1, 2023
The amount of content displayed on the PPT or the video seems to be incomplete. I feel some important information that the narrator is tell should be displayed on the video or the PPT.
Charles
August 4, 2023
The final download section is completely annoying. You have to sit the cursor on each content section and then download. If you're lucky, the system will acknowledge that you downloaded the file. I had to download many of them at least 5 times to get it to check off. If you don't do this, it will say you didn't complete the course. This needs to be fixed.
Mouad
August 1, 2023
I recently took the IT Asset Management course, and I must say it exceeded my expectations. Whether you are an IT professional looking to enhance your knowledge in IT Asset Management or someone new to the field, this course caters to all levels of expertise. The free digital copy of the instructor's book, "An IT Manager's Guide to Hardware Asset Management," is a fantastic bonus. As someone with ITIL certification, I found the course's focus on IT Asset Management aligned with ITIL 4 particularly interesting. It allowed me to deepen my understanding of ITAM and how it integrates into the IT service management framework.
Jason
July 24, 2023
This course was a perfect match for my need to understand and establish an IT asset management program at my organization. Thank you!
Brandon
June 5, 2023
This is an excellent introduction to IT Asset Management. It helped me learn terminology and demonstrated real world examples.
Doyle
June 2, 2023
I have taken an ITAM course previously but didn't find it interesting. I love the content and the instructor.
Shanmogam
May 14, 2023
I love the way the lecturer comes across. so easy to understand the fundamentals of asset management.
Bernhard
May 13, 2023
Vortrag sehr monoton, Folien mit zu viel Text. Ein Video des Vortragen mit Eingeblendeten Slides wäre viel besser
Kenneth
May 3, 2023
Yes, I have over 30 years experience in logistics, purchasing, inventory, accountability and more. The Military FAR System similar if not the same principles.
Jennifer
April 20, 2023
This course was an excellent overview of ITAM. As a CMDB expert, the Configuration Management made me cringe a bit; it was sort of accurate, but could definitely be updated.
Jivan
April 14, 2023
Good describe, if possible to improve with virtual immage explaination for better and immediate understanding
Lisa
March 23, 2023
I'm already part of an asset management team. Everything in this course makes it easy to identify why our company chose the platform they did. It also opens ideas to value levels with respect to what is tracked and what is not.
Shaik
March 11, 2023
Very Good Information i got from This Course. Thanks a lot Laurence E Tindall. It is very helpful for me.
Andreas
January 31, 2023
The content is good, but maybe there is a way to work with more illustrations and less text in the slides

Charts

Price

IT Asset Management (ITAM) - Hardware Asset Management (HAM) - Price chart

Rating

IT Asset Management (ITAM) - Hardware Asset Management (HAM) - Ratings chart

Enrollment distribution

IT Asset Management (ITAM) - Hardware Asset Management (HAM) - Distribution chart
2354114
udemy ID
5/5/2019
course created date
2/8/2020
course indexed date
Bot
course submited by