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ISO 9001 Quality Management Systems Overview

Basics of a quality management system

4.45 (24 reviews)

Students

38 mins

Content

Aug 2020

Last Update
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What you will learn

Students can expect to learn how a Quality Management System (QMS) is created and maintained. We'll discuss high-level concepts of a QMS and detail why these concepts are important to any organization.

We'll also provide highlights of the ISO 9001 Quality Management System standard


Description

Considering a career in quality?

This is the course for you! Covered are the principles of a quality management system:

  • Customer Focus

  • Leadership

  • Engagement of People

  • Process Approach

  • Improvement

  • Evidence Based Decision Making

  • Relationship Management

We discuss each of these principles, their importance to any organization's overall health, and the key benefits of utilizing these principles.

Additionally, we provide an overview of each of the clauses in the ISO 9001 quality management system standard.

And, as a bonus, we've added a lecture describing several opportunities available within a company's quality management system.


Screenshots

ISO 9001 Quality Management Systems Overview
ISO 9001 Quality Management Systems Overview
ISO 9001 Quality Management Systems Overview
ISO 9001 Quality Management Systems Overview

Content

Introduction

Introduction

Quality Management Principles

Customer Focus

Leadership

Engagement of People

Using the Process Approach

Improvement

Evidence Based Decision Making

Relationship Management

The Basics of ISO9001

Clause 4 Context of the organization

Clause 5 Leadership

Clause 6 Planning

Clause 7 Support

Clause 8 Operations

Clause 9 Performance Evaluation

Clause 10 Improvement

Opportunities in Quality


Reviews

S
Sadananda3 August 2020

Hello , first of all thank you for such descriptive and easy to understand content of the course. It was extensive and well explained.


3254740

Udemy ID

6/20/2020

Course created date

7/24/2020

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