Course Introduction
Course Introduction
Instructor Introduction
Lesson 01 - Human Resources Assistant Introduction
Human Resources Assistant Introduction
Human Resources Assistant
Human Resources Assistant (cont.)
Potential Careers (Part 1)
Potential Careers (Part 2)
Potential Careers (Part 3)
Employment Outlook
Lesson 01 Review
Review Questions
Lesson 02 - Attracting and Retaining Employees
Attracting and Retaining Employees
Attracting and Retaining Employees (cont.)
HRM Overview
HR Planning
Forecasting Demand
Forecasting Supply
Matching
Matching (cont.)
Cultural Diversity (Part 1)
Cultural Diversity (Part 2)
Cultural Diversity (Part 3)
Demo - Diversity Survey
Lesson 02 Review
Review Questions
Lesson 03 - Recruiting, Selection and Orientation
Recruiting, Selection and Orientation
Job Analysis
Human Resources Assistant Job Responsibilities
Demo - Application
Demo - Bad Resume
Demo - Good Resume
Demo - Cover Letter
Recruiting
External Recruiting
External Recruiting Advantages
External Recruiting Disadvantages
Internal Recruiting Advantages
Internal Recruiting Disadvantages
Selection
Gathering Information
Employment Tests
Interviews
Typical Interview Questions
References
Orientation
Demo - Form I - 9
Demo - Form W - 9
Demo - Form W - 4
Demo - Form 1095 - B
Compensation and Benefits
Compensation Decisions
Wage Level
Wage Structure
Individual Wage Specifics
Comparable Worth
Compensation Types (Part 1)
Compensation Types (Part 2)
Compensation Types (Part 3)
Lesson 03 Review
Review Questions
Lesson 04 - Training and Development
Personal and Professional Development
Rewards of Training and Development
Analysis
Methods
Evaluation
Demo - Training Evaluation Form
Lesson 04 Review
Review Questions
Lesson 05 - Performance Appraisal
Performance Appraisal
Performance Appraisal (Cont.)
Objective and Subjective Methods
Sample Rating Scale
Common Techniques
Demo - Appraisal
Performance Feedback
Performance Feedback (cont.)
Lesson 05 Review
Review Questions
Lesson 06 - Legal Environment of HRM
Legal Environment of HRM
National Labor Relations Act (Part 1)
National Labor Relations Act (Part 2)
National Labor Relations Act (Part 3)
National Labor Relations Act (Part 4)
National Labor Relations Act (Part 5)
Labor -Management Relations Act (Part 1)
Labor -Management Relations Act (Part 2)
Labor -Management Relations Act (Part 3)
Fair Labor Standards Act
Child Labor
Tip Credit and Enforcement
FLSA Additional Information
Equal Pay Act
Civil Rights Act
Age Discrimination in Employment Act
Occupational Safety and Health Act (Part 1)
Occupational Safety and Health Act (Part 2)
Occupational Safety and Health Act (Part 3)
Employment Retirement Income Security Act
Affirmative Action
Americans with Disabilities Act
Americans with Disabilities Act (cont.)
Lesson 06 Review
Review Questions
Lesson 07 - Motivating Employees
Motivating Employees
Motivation
History
Soldiering
Scientific
Scientific (cont.)
Hawthorne
Hawthorne (cont.)
Maslow
Maslow (cont.)
Physiological Needs
Safety Needs
Social Needs
Esteem Needs
Maslow's Hierarchy of Needs
Maslow’s New Pyramid
Maslow’s New Pyramid (cont.)
Herzberg
Herzberg (cont.)
Motivation -Hygiene Theory
Using the Motivation -Hygiene Theory
Theory X and Theory Y
Theory X Assumptions
Theory Y Assumptions
Theory Z
Type J Firm Characteristics
Type A Firm Characteristics
Type Z Firm Characteristics
Reinforcement
Reinforcement (cont.)
Lesson 07 Review
Review Questions
Lesson 08 - Contemporary Motivation Theory
Contemporary Motivation Theory
Weakness of Maslow and Herzberg’s Theories
Equity Theory (Part 1)
Equity Theory (Part 2)
Equity Theory (Part 3)
Equity Theory (Part 4)
Equity Theory (Part 5)
Expectancy Theory (Part 1)
Expectancy Theory (Part 2)
Expectancy Theory (Part 3)
Goal Setting Theory
Goal Setting Theory (cont.)
Lesson 08 Review
Review Questions
Lesson 09 - Motivation Techniques
Motivation Techniques
Management by Objectives
Management by Objectives (cont.)
Step 1
Step 2
Step 3
Step 4 and Step 5
Job Enrichment
Job Enlargement
Job Redesign
Behavior Modification
Behavior Modification (cont.)
3 Step Process
Flextime
Flextime Schedule
Part-Time
Job Sharing
Job Sharing (cont.)
Telecommuting
Telecommuting Employee
Disadvantages
Empowerment
Employee Empowerment
Employee Ownership
Lesson 09 Review
Review Questions
Lesson 10 - Teams and Teamwork
Teams and Teamwork
What is a Team?
Problem Solving Teams
Self Managed Work Teams
Cross Functional Teams
Virtual Teams
Stages of Development
Forming
Storming
Norming
Performing
Adjourning
Roles Within
Team Cohesiveness
Team Conflict
Benefits and Limitations
Lesson 10 Review
Review Questions
Course Closure