Title

Achieve Successful HR Technology With The 5 Pillar Framework

World class employee solutions for self-service, case management, portals, knowledge management and talent acquisition

4.39 (291 reviews)
Udemy
platform
English
language
Human Resources
category
instructor
Achieve Successful HR Technology With The 5 Pillar Framework
7 423
students
5 hours
content
Nov 2024
last update
$84.99
regular price

What you will learn

The main capabilities you need to build and run for effective use of technology in HR that drives productivity and improves employee experience

Real examples from a world class case study of a large bank in Africa that pioneered user friendly, mobile technology for its 40,000 employees

How an HR shared services function uses technology to effectively support the rest of the organisation in lifting HR to new heights of performance

The 80/20 principle for your employee portal as a single, intuitive entry point for every process and information they need

Well orchestrated onboarding solution clearly showing where any potential or new employee is in the process

Events-driven one stop shop of information that supports decision making through effective knowledge management

Task management solution that shared services need to manage, track and trace employee queries

How to design a knowledge base using frequently asked questions and high volume queries

Bring everything together for the employee: policies, procedure manuals, links to systems and easy-to-use workflow

How a mature knowledge base is critical for consulting services but corporates are still developing theirs

Searchable and comprehensive database of HR policies, rules and training manuals which are available in-process

The employee lifecycle begins during the talent acquisition stage and how technology supports this

The importance of intuitive user screens for employees to navigate as casual users of the main HR system

How service level agreements integrate into case management tools and reporting on shared service performance

Treating employees like customers to constantly get and use their feedback to improve the support they need

The four main mobile technology protocols and how to choose one; USSD, SMS, App and .mobi

Reducing paperwork and manual processes with automation and once-only capture of information

Why take this course?

It seems like you've outlined a comprehensive curriculum for a course on leveraging technology in HR, specifically focusing on creating an effective employee portal, knowledge base, and self-service capabilities within the context of shared services. This course promises to cover a wide range of topics from the practical aspects of implementing these systems to the broader concepts of digital transformation and disruption.

Here's how you can structure your course based on the outline you've provided:

Course Structure: Leveraging Technology in HR

Module 1: Employee Portal - One Stop Shop For Employee Information & Processes

  • Introduction to Employee Portals
  • Designing Intuitive User Experiences
  • Integrating Various HR Systems and Functions
  • Case Study: A Bank's Successful Implementation
  • Best Practices for Employee Self-Service

Module 2: Knowledge Base - Comprehensive Database Of Company Information

  • Building a Robust Knowledge Management System
  • Ensuring Accessibility and Usability of HR Policies and Procedures
  • Creating a Searchable, Comprehensive Database
  • Leveraging FAQs and High-Volume Queries
  • Maintaining and Updating the Knowledge Base

Module 3: Acquisition - First Step In Your Employee Lifecycle

  • Integrating Recruitment Platforms (e.g., LinkedIn) with HR Systems
  • Streamlining Onboarding Processes
  • Using Technology to Attract and Retain Talent
  • Case Study: Recruitment Process Optimization

Module 4: Self Service - Feature Rich, Intuitive Single Source Of HR Functions

  • Designing for Non-Technical Users
  • Automating Common HR Tasks
  • Mobile Technology Solutions (USSD, SMS, App, .mobi)
  • Enhancing Employee Experience with User-Friendly Interfaces

Module 5: Case Management - Query Workflow Management For Employee Support

  • Implementing Effective Case Management Systems
  • Setting Up Service Level Agreements (SLAs)
  • Tracking and Responding to Employee Queries
  • Reporting and Analytics for Continuous Improvement

Module 6: Introduction To A Successful Implementation Of HR Technology In A Finance Firm

  • Analyzing Case Studies
  • Learning from Success Stories
  • Key Takeaways and Lessons Learned

Special Focus Webinars: Digital Disruption and Digital Transformation

  • Understanding the Concepts of Digital Disruption and Transformation
  • Strategic Ambidexterity and Agile Approaches
  • Digital Transformation in Talent Management and Beyond
  • Experimental Growth and Managing Technology in Disruptive Times

Course Offerings:

  • Premium Support and Feedback: Ensuring students receive personalized assistance throughout their learning journey.
  • Webinars on Digital Disruption and Digital Transformation: Complementary sessions to deepen understanding and application of these concepts.
  • 30-Day Money-Back Guarantee: Assuring students' satisfaction with the course content and delivery.

Marketing Your Course:

  • Highlight the practical, real-world examples from a leading bank in Africa.
  • Emphasize the importance of intuitive design and user experience in technology adoption.
  • Stress the ROI of implementing shared services and self-service portals for HR functions.
  • Showcase the integration capabilities with existing systems like Oracle, SAP, or Microsoft Dynamics.
  • Focus on how digital transformation can be a game-changer for HR departments in staying ahead of competition and disruption.

By structuring your course this way, you'll cover all the essential elements of leveraging technology in HR, from practical implementations to strategic insights on digital trends. This approach will provide value to professionals looking to enhance their HR capabilities with technology.

Screenshots

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Our review


Overview of Course Review

The online course "Mastering HR Technology with Peter's 5 Pillar Framework" received a global rating of 4.23, with all recent reviews being positive. The course has been commended for its practical insights and real-life examples, which students found engaging and valuable. Below is a detailed synthesis of the reviews, highlighting the course's strengths and areas for improvement.


Pros:

  • Practical Application: Students appreciated the course's focus on practical aspects and real-life examples, as exemplified by the statement: "Fascinating insights into the practical aspects of Peter's 5 Pillar Framework. I love the fact that he always uses real life examples in his courses - no theory here!"

  • Comprehensive Framework: The 5 Pillar Framework was seen as a solid structure for understanding and implementing HR technology effectively. Reviewers felt that this framework could significantly enhance the role of HR in businesses.

  • Strategic Approach: The course emphasized the importance of HR practitioners being true ambassadors of HR technology, driving its further enabling within organizations.

  • Relevance and Utility: The course content was deemed relevant and up-to-date, providing practical techniques that are applicable in current business environments.

  • Educational Resources: Some students suggested that additional learning resources, such as slides from the lectures, would add value to the learning process.

Cons:

  • Webinar Content: A significant concern raised by several students was the inclusion of a full chapter that was a recording of a webinar. This format was felt to be less effective for a course on Udemy and some found the content dull.

  • Depth of Knowledge: There was a call for more in-depth knowledge on system capability, functionality, and module integration, as well as the introduction of concepts like design thinking and six sigma to transform HR without getting trapped in costly and lengthy system transformations.

  • Visual Aids: Some students felt that the course could be improved by including more visual aids or real-time examples to illustrate the points being discussed, making it easier to understand and apply the concepts taught.

  • Course Structure: One review indicated that about two-thirds of the course deviated from its theme and became less relevant, suggesting that the course content should maintain consistency with the advertised topic throughout.


Final Thoughts:

Overall, "Mastering HR Technology with Peter's 5 Pillar Framework" is a well-received course with a strong focus on practical application and strategic use of HR technology. The course has been successful in engaging students who are interested in enhancing their understanding of HR technology within an organizational context. However, there is room for improvement in terms of content delivery, particularly with the integration of real-time examples and avoiding sections that stray too far from the course's main theme. By addressing these areas, the course could be even more effective and provide a more rounded educational experience.

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Coupons

DateDiscountStatus
13/02/2021100% OFF
expired
3406422
udemy ID
09/08/2020
course created date
18/08/2020
course indexed date
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course submited by