How to talk about risks & Issues communication skill tips

Get people's attention with the risk & issue information they need to know

4.08 (6 reviews)
Udemy
platform
English
language
Communications
category
919
students
39 mins
content
May 2022
last update
FREE
regular price

What you will learn

Get people's attention when talking about risks & issues

Identify the information the audience needs to hear

Make rsponding to risks easier by keeping them separate

Clarify the impacts of a risk or issue

Know what to include in any message about risks or issues

THIS IS NOT FOR people wanting to learn what a risk or issue is - its about communicating the information

THIS IS NOT FOR people wanting to create risk or issue logs - its about communicating the information

Description

**From the multi-award-winning internationally-best-selling author of The First Minute – a business communication book**


Learn simple ways to talk about risks & issues that will help you become a better communicator at work.

Learn the simple yet effective methods Chris Fenning has taught to people all around the world, including at Google!


Content and Overview

This course contains 24 unique tips plus worksheets to help you apply and practice the methods. It is designed for anyone who needs to communicate risks and issues at work.

The focus of this course is how to communicate about risks & issues. It doesn't teach you how to identify, capture or manage the risks & issues. There are lot of other courses that can teach you those things.

If you regularly talk about risks and issues, this course is for you.

And if you want people to pay attention to the risks and issues in your work this course is for you too.

** NOTE ** This course does not  teach you how to identify, capture or manage the risks & issues. There are lot of other courses that can teach you those things. The focus of this course is what to do when you need to communicate about risk and issues. 


The course is delivered in a “tip” format that is easily digestible for busy professionals. You can learn the tips in order or pick and choose the ones that are most valuable for you right now.

Each section includes a checklist to help you apply all the tips in your work. It also includes a fill in the blanks worksheet with questions to help you identify the best information for your emails and meetings. Every tip includes examples showing how it is used in a real world situation.



Here are the tip that are covered in this course:

Risks:

  1. Know why you are talking about the risk

  2. Be proactive

  3. Answer these 3 questions

  4. Use a standard risk format

  5. Be specific about individual risks

  6. Focus on things the audience cares about

  7. Stick to the facts

  8. Don’t understate the importance or likelihood

  9. Separate risks from issues

  10. Suggest what to do next

  11. Say if risks interrelate


Issues:

  1. Don’t wait

  2. Tell the people it impacts

  3. Describe the issue from the audience’s perspective

  4. Include the impact

  5. Include time frames

  6. Talk about long term impacts

  7. Say if action is needed

  8. Say what happens if you do nothing

  9. Give options for what to do

  10. Make a recommendation

  11. If you don’t know what to do – Ask

  12. What will you do to stop it happening again

  13. Ask what else they want to know


The content of this course is relevant to any job in any industry. It doesn’t matter what work you do, these tips will help you get people's attention and have productive conversations when you communicate.


By the end of this course, you'll be able to talk or write about risks and issues clearly and with impact. When you need your manager to focus on a risk, you'll know what to say. When you need someone to take action on a current issue, you'll know how to make that clear. You'll know how to focus on the information your audience needs to know as well as the things you need them to know.


Ready to Enroll?

Click on the "Buy Now" or "Enroll Now" button in the top right corner of this page and start sharpening your communication skills today.

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Content

Introduction

Introduction

11 tips for talking about risks

Tip 1 - 1. Know why you are talking about the risk
Tip 2 - Be proactive
Tip 3 - Answer these 3 questions
Tip 4 - Use a standard risk format
Tip 5 - Be specific about individual risks
Tip 6 - Focus on things the audience cares about
Tip 7 - Stick to the facts
Tip 8 - Don’t understate the importance or likelihood
Tip 9 - Separate risks from issues
Tip 10 - Suggest what to do next
Tip 11 - Say if risks interrelate
Risk checklist
Risk worksheet

13 Tips for talking about issues

Tip 1 - Don't wait
Tip 2 - Tell the people it impacts
Tip 3 - Describe the issue from the audience’s perspective
Tip 4 - Include the impact
Tip 5 - Include time frames
Tip 6 - Talk about long term impacts
Tip 7 - Say if action is needed
Tip 8 - Say what happens if you do nothing
Tip 9 - Give options for what to do
Tip 10 - Make a recommendation
Tip 11 - If you don’t know what to do – Ask
Tip 12 - What will you do to stop it happening again
Tip 13 - Ask what else they want to know
Issue checklist
Issue worksheet

Course summary and next steps

Course summary

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4673230
udemy ID
5/5/2022
course created date
5/11/2022
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