How To Improve Communication In Organization

Using enhance communication to strengthen the organisation

4.75 (12 reviews)
Udemy
platform
English
language
Communications
category
instructor
30
students
1.5 hours
content
Sep 2023
last update
$29.99
regular price

What you will learn

Learn the work of downward communication and upward communication

Understand the problem of downward communication and upward communication

Learn the strategies or ways to improve downward communication and upward communication in organisation

Learn the ways to improve horizontal communication in the organisation

How to communicate clearly within the workplace

Principles to communicate better in a relationship

Description

Communication in organization have a role to play for both internal customer and external customers , manager or management it is vital to enhance communication because it is the pillar to any great organization . downward communication in this 21st century has received a certain skepticism because management assumes employees will not be interested in such a message, it is important for as all to know that good communication in organization irrespective of the levels of communication is a competitive advantage. in terms of relationship marketing communication must be down in all employees in the organization. it is important we all need to enforce effective communication as organization to effective and efficiently understand the customer.

The leadership of any organization must ensure that there is a flow of communication in the organization, any good organization in this modern times have something to do with effective and efficient communication in the working environment, when leaders make it a clear point to communicate it help the organization in its information flow. Effective communication in the organization is a two way process immediately management makes it a point to communicate well to subordinates its easily follow, this help the organization to grow and have less stress and conflict because people can easily seek redress when there is any challenging issue that even need superiors attention in the work place.

Content

Introduction

Introduction
Introduction to organisation communication

HOW DOWNWARD COMMUNICATION WORK ( SUPERIOR - SURBORDINATE

delegation of work
Induction
Job rational
Appraisal
indoctrination of work of the company goals, customs and culture

PROBLEMS OF DOWNWARD COMMUNICATION

management assumes employees will not be interested in larger business issues
management assumes employee will not understand the larger issue of the business
Management do not themselves have the information
Individual managers are not skilled trained or confident in communicating

Improving Downward Communication

Establishing systems and mechanisms for regular downward communication
Establishing an organisation culture in which communication is accepted

Communication upward (from subordinate to superior)

Information by a subordinate about himself and his performance
Information about others and their problem
Comments about organisational practices and policies

Problems In Upward Communication

Subordinate think that managers will not be interested in their problems.
Subordinate think that managers are too busy
Subordinate think that managers will not understand their concern
Subordinate fear the consequences of communicating
There is genuinely no apparatus or opportunity for upward communication

Improving Upward Communication

more regular non- negotiatory meetings with employee representative
Team meeting for brainstorming solution to problems
Quality or service circles in which selected employees from all levels
Open door policy

Horizontal Communication

Formally/ Informally

Problems of horizontal communication

One manager thinks another manager may encroach on their authority
Line managers may resist the expert authority of functional managers
There may be conflict between individual groups

Improving Horizontal Communication

interdepartmental teams, committees or meetings
conflict resolution counselling
Job rotation

Conclusion

Conclusion

Screenshots

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Reviews

Propal
March 13, 2022
The flow of communication from the top management to the employees mostly is not the best management mostly look down on employees and also ensure that some information are being hide from them because they believe that is not for their level but open communication is a very good tool to aid motivation.
Yeboah
January 23, 2022
It is believe that emotional intelligent managers are able to clearly understand their workers and build a very good communication link with them so that they can communicate often to ensure information flow.
Joice
June 29, 2021
AS a woman some times the fear of management or people from the top is very huge, they have positioned themselves as thin god, so it very difficult to even approach them and talk to them about their problems and challenges, l hope if big men in companies are watching this course it will have an impact in their attitude and behavior towards employee.
Hepson
April 7, 2021
We all know that in must organizations the subordinate fear to communicate with their bosses because the bosses are not open to them and they also operate the as and they concept which do not work well for the corporate world, i think in any they i will chose cordial communication among all workers and their superiors
Doris
April 5, 2021
The concept of they and us is creating a big problem in organizations , the honest through is that must of the time we look down on our subordinates so it become very difficult to communicate downward to our subordinates, this harm our business and let the employee feel less committed to the organization.
Adum
December 26, 2020
I know organizational communication has challenges and your recommendations for improvement is a step in the right direction
Frank
December 23, 2020
I think its more important for superiors to initiate communication it will be good to allay fears in superiors from subordinates

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2641164
udemy ID
11/5/2019
course created date
12/11/2020
course indexed date
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