How to have successful courageous conversations at work

How to Hold a Performance Correcting Conversation in a Positive Way

🎓 Course Title: Master the Art of Courageous Conversations at Work with Sarah Lewis

Are you ready to tackle the tough conversations in the workplace with confidence and grace? Our online course, led by seasoned trainer and expert Sarah Lewis, is your ultimate guide to conducting performance-correcting conversations that can lead to positive outcomes. Dive into a comprehensive framework designed to equip you with the skills to address issues head-on, while maintaining healthy relationships.

Course Overview:

This course is a treasure trove for leaders and managers looking to improve their communication skills in high-stakes situations. Sarah Lewis draws from her extensive experience helping diverse teams navigate difficult conversations. Whether you're addressing procedural errors or repairing strained relationships, this course will teach you how to:

• Prepare Effectively: Learn a step-by-step preparation model that ensures you approach the conversation with clarity and purpose.

• Conduct With Courage: Gain insights into the art of delivering your message assertively while fostering a positive dialogue.

• Follow Up Meaningfully: Understand how to close the conversation with a plan for follow-up, ensuring that progress continues even after the meeting ends.

Course Highlights:

• Two Key Areas of Focus: We delve into the nuances of correcting procedural errors and repairing communication breakdowns.

• Anxiety Management Techniques: Discover practical exercises to help lower your anxiety, enabling you to approach these conversations with a clear and focused mindset.

• Positive Psychology Research: The course is grounded in positive psychology research, providing you with a scientifically-validated approach to courageous conversations.

• Real-World Application: Learn through case studies, real-life examples, and interactive scenarios that reflect the challenges you may encounter in your workplace.

What You Will Learn:

• The Courageous Conversation Framework: A clear, research-backed approach to preparing for and conducting a courageous conversation.

• Relational Focus: Techniques to ensure the conversation not only addresses the issue at hand but also strengthens the relationship in the long term.

• Behavioral Focus: Strategies to effectively address the behavior you need to correct while maintaining respect and dignity for all parties involved.

• Post-Conversation Follow Up: Tools to ensure the conversation leads to measurable improvements in performance and relationships.

Why Take This Course?

By completing this course, you'll have a route map for preparing and conducting a courageous conversation, backed by both research and practical experience. You'll walk away with newfound confidence and a toolkit of techniques ready to apply to your next difficult conversation.

Ready to transform the way you handle tough conversations in the workplace? Enroll in "How to Have Successful Courageous Conversations at Work" today and start building stronger, more effective communication with your team. 💫

Key Takeaways:

• Preparation Mastery: Learn how to approach a difficult conversation with intention and purpose.

• Anxiety Reduction: Discover techniques to manage your anxiety so you can communicate clearly and effectively.

• Positive Psychology Insights: Utilize research from positive psychology to enhance your conversations.

• Skill Enhancement: Improve your ability to address procedural errors and repair communication issues with a focus on both behavior and relationships.

• Real-World Confidence: Leave the course feeling equipped to handle any courageous conversation, armed with a clear plan and the confidence to follow through.

Join us for an enlightening journey into the realm of effective workplace communication! 🚀✨