User Research For Design

Learn how to conduct user research so that your product design fits your audience

4.20 (93 reviews)

Udemy

platform

English

language

User Experience

What you will learn

Create personas

Create scenarios

Decide what data needs to be in a persona

Decide on the best way to document personas

Describe how enterprise-wide personas are different from project personas

Describe the process for creating enterprise-wide personas

Describe how and why to create task analyses

Describe how to conduct a collaborative task analysis session

Why take this course?

When you design a product you make a lot of assumptions. And a major reason that product designs fail is because of these assumptions. The assumptions that will get you into the most trouble are the assumptions you make about your target audience -- who they are, what they want to do, and how they want to do it.

In this course you will learn all the different types of user research, from personas, scenarios, and task analyses, to field studies, card sorts, tree tests and journey maps.

About This Course:

Unconditional 30 day money back guarantee

All future upgrades and lectures are included for FREE

Click on the Purchase button at the top of this page and get started now.

Some examples of what's in the course:

User research to do throughout the entire design process
How to create a user group table
How to create personas that your team will actually use
How to document what your target audience wants to do with scenarios
How to decide what to do a task analysis on
The difference between current and optimized task analyses
How to decide whether to do a "blue-sky" analysis or one with constraints
The how and why of journey maps
How to plan and conduct an effective interview
Diary studies, Day in the Life studies, and Field Studies
Open card sorts, closed card sorts and tree testing
User testing

and more!

Become an expert at user research. Click the button at the top right of this page now and get started right away.

Over 50,000 people have taken our online video courses.

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Reviews

Tilo

February 25, 2022

At first sight not a visually superappealing production. The speaker might not be in the league of super hip presenters regarding the style of presentation and studio. But going through the lessons it becomes apparent that the content, structure, didactics and presentation is really of absolute superior quality experience and professionality. Maybe not the most entertaining course but if you really seriously want to learn the most from the best, then this is it.

Julianna

August 14, 2017

Susan speaks with simple words and short sentences. Its her language that makes this course excellent.

Chad

August 11, 2017

Really love it. The last question on the first quiz might need to be written in a different way, otherwise really love the course.

Fatima

November 7, 2016

Although the information is very much "high level", it is detailed enough to understand what it is about (what a persona is etc) and to go out and do on your own. To me this is the best form of learning. Give me the concept and allow me to go out and test run it for myself. Superb stuff.

David

February 26, 2016

We need to understand the whole process so the user can easily work with the process. This is the way.

Zlata

June 24, 2014

This material could easily fit a short article but not a 1,5h course. There's an instructor face on a screen 90% of time - is this a direct advertisement or narcissism? Students wants to see more graphics, images, theses, examples etc.

Sumi

April 26, 2014

The course was easy to understand and offered a lot of valuable insight into creating user personas and scenarios. Worth taking if you're looking to get an introduction to these concepts. What Susan's courses lack are specific case studies and particular examples - to help illustrate her strong theory. But the theory was great so, a course worth checking out!

Ludovic

April 22, 2014

Bla-bla-bla :( have to wait till video #6 before you talk about something else but yourself. This is auto promotion. Poor video quality, all could have been said in 3 slides. Please refund.

Caroline

April 6, 2014

A really worthwhile course clarifying personas and scenarios and how they relate to task analysis, use case scenarios and the following steps of the design process.

A.C.

January 27, 2014

there should be examples, taking students every step from beginning to end. pick a topic and use it at every lecture.

Tamara

January 9, 2014

Her explanations were simple and easy to understand. She moved at a moderate pace so I could re-read and continue when desired. I learnt about various data that can be collected to form user groups and the difference between project personas and enterprise-wide personas. It was great learning a bit more about each. I have also used Use Cases before so I was also glad to learn the difference.

Satish

November 15, 2013

Lively, can finish in a session. I would have given it a 5 star but for the following: 1. Practical exercises (even if it means just purely documenting) 2. Templates and some near real life examples That said, the topic doesnt require this as much, so I am happy to use it

Jérôme

July 19, 2013

As with all her books, Suzan is so good at teaching and she makes learning fun and easy. She's just the best!

Donn

November 17, 2012

This course has a nice mix of conceptual and hands-on work. Susan does well with explanations and examples. Thanks.

Fred

September 25, 2012

This course is given by a person with a lot of experience in the field. The enthusiasm of Susan is really inspiring.

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