HIPAA & HITECH Part 2: Complaints & Breaches

Part 2 of HIPAA & HITECH: Pathway to Compliance

4.70 (40 reviews)
Udemy
platform
English
language
Human Resources
category
HIPAA & HITECH Part 2: Complaints & Breaches
167
students
43 mins
content
Aug 2021
last update
$49.99
regular price

What you will learn

How to handle HIPAA and HITECH complaints and breaches

Description

Despite best efforts - errors, workforce non-compliance, complaints and breaches do occur. HIPAA and HITECH impose the duty to monitor and resolve these issues in a mandated timeframe. The complaint and breach report process addressed in Part 2 outlines the elements of this key administrative safeguard and incorporates the HITECH risk assessment and notification requirements of the HIPAA Omnibus Rule.

  • Section 1: Health Information Management – It is the responsibility of the Covered Entity to document, investigate, and resolve all complaints and breaches that come to its attention in a timely manner as well as the responsibility of privacy and security officers to implement this safeguard. Business Associates are an element of and accountable to the Covered Entity in its Health Information Management process.


  • Section 2: Complaint Management Process – This section provides an outline of the elements of the administrative safeguard requiring the investigation of HIPAA complaints in a timely manner. It provides a template to guide development of a complaint report and investigation process and a template for a Privacy and Security Complaint Policy with sample complaint forms. Documentation developed form this section can be produced in an OCR audit to demonstrate the Covered Entity's/Business Associate's compliance efforts.


  • Section 3: Breach Management and Reporting – The HIPAA Omnibus Rule requires the documentation and investigation of all breaches and security incidents ("breaches") in a timely manner, and has outlined specific exceptions which fall outside of the breach notification requirement. This section provides a template to guide the development of a breach report and investigation process, as well as how to identify exceptions to the notification requirement; guidance about the required elements for a breach notification letter with a sample breach notification letter, and a template for a Privacy and Security Complaint Policy with sample complaint forms. Documents developed from this section can be produced in an OCR audit to demonstrate the Covered Entity's/Business Associate's compliance efforts.


  • Section 4: Sanctions, Workforce Training, and Case Studies - This section focuses on the liability of the Covered Entity, Business Associate and/or individual employees for non-compliance and violations.Case studies taken from actual HHS investigations demonstrate the regulatory oversight required and sanctions into the hundreds of thousands of dollars assessed for non-compliance to date.Accountability is an essential aspect of a Compliance Plan and meaningful workforce training programs.

Content

Introduction

Overview and Outline

Health Information Management

Health Information Management
Health Information Management Quiz

Complaint Management Process

Case Study #1: Description
Complaint Management Process
Complaint Management Process Quiz
Case Study #1: Results

Breach Report and Investigation Process

Case Study #2: Description
Breach Report and Investigation Process
Breach Report and Investigation Process Quiz
Case Study #2: Results

Sanctions, Workforce Training and Case Studies

Sanctions and Workforce Training
Case Study #3: Description
Case Study #3 Quiz
Case Study #3: Results
Case Study #4: Description
Case Study #4 Quiz
Case Study #4: Results
Case Study #5: Description
Case Study #5: Quiz
Case Study #5: Results

Exam and Wrap-up

Complaints and Breaches Exam
Congratulations!
Glossary and Resources

Reviews

Anabella
September 19, 2023
This is a great platform for me to gain extra learnings outside the classrooms that is useful for works. This is shortcut summary of having to spend so much time, money and effort in the classrooms. Concise and straight to point.
Patrick
January 26, 2023
It is incredibly redundant, the questions on quizzes/exams are some of the most poorly worded questions I have seen, and it is NOT geared towards IT roles like advertised.

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2839956
udemy ID
2/27/2020
course created date
3/25/2020
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