Communication Skills To Double Your Impact In The Workplace

Learn high impact communication skills for emails, group messaging, online meetings, social media & verbal communication

4.88 (4 reviews)



2.5 hours


Mar 2021

Last Update
Regular Price

What you will learn

The power of story-telling to tap into human emotions so your message has more impact & retention

Brevity in communications and the importance of cutting back words and unnecessary content in your message

The importance of clarity in all types of communications to ensure the highest impact for your audience

Email management practices that will help you get on top of your inbox and stand out in other people's inboxes

Practical things you can do in online meetings to stand out and demonstrate engagement and contribution

Group communications such as Whatsapp groups and smaller audiences that use efficient, digital communications

Larger scale messaging such as for events and getting big groups of people to take action

Verbal communication in 1:1 settings, meetings and other contexts when it still matters what you say and how you say it

The "hero's quest" story telling pattern and how you should make your audience the hero of your story

The difference in communicating messages across social media platforms like Twitter, Instagram, Facebook etc

The preview principle for writing emails that people will read, receive your message and take action

How to write emails that have attachments to avoid "lazy email etiquette" and ensure you deliver value to your recipient

The importance of writing with clear action words as verbs and nouns (person, place, thing) as subjects

Don't start processing email at the beginning of the day because this wasting good thinking time on administrative activity

The 3 sentence rule for composing emails to ensure you get your message across with high impact and retention

Calls to action in emails and practical steps to ensure that people know what they need to do as part of a plan

Switch your camera on when you are introducing yourself or presenting in online meetings

Use the chat feature in online meetings with context and proper intent to engage meaningfully

The importance of good slide design and well prepared presentations in online meetings

Only communicate something on a group messaging environment which is useful for everyone

Use the group description to provide the rules of the group to everyone with principles for engagement

Principles of digital citizenship like authenticity, respect, humility and the importance of communicating as a digital citizen

Understand the different intentions and audience expectations of various social media platforms

The importance of managing your audience's expectations when you communicate in different channels

Communicating with large groups of people by diversifying your messaging and increasing frequency closer to action

Verbal communication with your boss, co-workers, meetings and larger groups of people

Listen to understand, not to form your reply and try and use the word "done" as often as possible to build credible messaging


Do you wish you could communicate better and have more impact? Are you overwhelmed by all the ways we communicate? Do you feel your voice gets lost in a noisy world?

In this course I’ll teach you how to use email better, how to present to a group and in public, how to use messaging tools like Whatsapp and online meeting platforms like Teams & Zoom. I’ll teach you how to communicate verbally, in writing and through images. You’ll also learn three principles of communication: story telling, brevity and clarity. In this course there are downloadable resources, 1 on 1 lessons, wipeboard presentations and activities for you to practice what you have learnt and put these lessons to the test so you achieve your goals. You will also learn how to engage more meaningfully with your boss and co-workers, how to get heard in meetings and how to use social media more effectively.

You'll get the following in this course:

  • Practical principles and techniques to help you communicate better in different contexts and with different audiences

  • Tips from my 25 year career of how I have communicated in meetings, presentations, with co-workers and on projects

  • Email management techniques that will improve how you write emails, manage your inbox and stand out in other people's inboxes

  • Tips for communicating better in online meetings so that you come across with credibility through engagement & contribution

  • Principles for group messaging, social media and engaging larger groups to get action like attending events and opening attachments

  • Verbal communication principles so that you get heard more in settings such as 1:1, with your boss, co-workers and colleagues

  • Activities in each section of the course as well as an assignment at the end of the course to help you achieve your goals

I guarantee that by the end of this course you will be a better communicator. Check out some of the lessons below, enroll and I’ll see you in the course. There's also lots of downloadable resources, activities and an assignment that will get you taking practical steps to actually become the better communicator that you want to be.


Communication Skills To Double Your Impact In The Workplace
Communication Skills To Double Your Impact In The Workplace
Communication Skills To Double Your Impact In The Workplace
Communication Skills To Double Your Impact In The Workplace



Introduction To Communication Skills To Double Your Impact In The Workplace

The Principles Of Excellent Communication: Tell Stories, Be Clear & Be Brief

Introduce Yourself To Your Fellow Students And Tell Us What You Want To Learn

Communicate Better With Emails: Learn 4 Practical Tips To Get Better At Emails

Emails: Learn 4 Practical Tips To Become A Better Communicator Using Emails

Wipeboard Lesson: Learn How To Master Emails, Inboxes & Get Your Message Across

Activity: Pick One Of The 4 Tips For Emails And Put It into Practice This Week

Communicate In Online Meetings: Camera On, Present, Focus, Engage, Contribute

Learn How To Communicate Better In Online Meetings: Camera On, Focus & Engage

Wipeboard Lesson: Learn Tips & Techniques For Improving Your Online Meetings

Activity: Communicate Online Meetings; Camera On, Visual Cues, Chat, Good Slides

Communicate Better In Group Contexts Such As Whatsapp Group Messaging

Learn How To Communicate More Effectively In Groups Or Smaller Interaction

Wipeboard Lesson: Learn How To Improve Your Group Messaging Communications

Activity: Practice What You Have Learnt About Communicating Better In Groups

How To Approach Communicating In Social Media Platforms

Communicate Better: Understand Social Media Platforms & Manage Expectations

Wipeboard Lesson: Understand How To Communicate Better With Social Media

Activity: Social Media Tips Understand Intentions, Expectations. Re-purpose Well

Mass Communication That Gets People's Attention Using Diversification Frequency

Mass Communication That Gets People's Attention Using Diversification Frequency

Wipeboard Lesson: Learn How To Plan And Manage Mass Communication That Works

Activity: Reach More People Effectively With Mass Comms; Diversify, Intensify

Learn Verbal Communications In Different Setting Such As Online Meetings And 1:1

Verbal Communication Tips For Getting Your Message Across Online, 1:1, Your Boss

Wipeboard Lesson: Learn Insights & Skills For Better Verbal Communications

Activity: Practice Better Verbal Communications - Confidence, Digital Hand, Done

Assignment: Become A Better Communicator During The Coming Week


Bonus Lecture


Expired3/8/202195% OFF
Expired4/7/2021100% OFF


Udemy ID


Course created date


Course Indexed date
Course Submitted by