Genesys Cloud Agent Training
Unlocking Genesys Potential: A Comprehensive Guide to Genesys Cloud Agent
4.32 (11 reviews)
1,028
students
2 hours
content
Dec 2023
last update
$69.99
regular price
What you will learn
Agents will learn how to use Genesys Cloud features and tools effectively.
Agents will learn how to provide excellent customer service.
Agents will learn how to troubleshoot customer issues and escalate issues to supervisors.
Agents will become more confident and proficient in their role.
Agents will be able to help companies improve their customer satisfaction ratings.
5637664
udemy ID
10/31/2023
course created date
1/7/2024
course indexed date
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