Fundamentals of BPO (Business Process Outsourcing)

BPO

3.00 (1 reviews)
Udemy
platform
English
language
Operations
category
8
students
1 hour
content
Oct 2020
last update
$49.99
regular price

What you will learn

Users will learn Fundamentals of BPO (Business Process Oursourcing)

Description

Business process outsourcing (BPO) is a method of subcontracting various business-related operations to third-party vendors. Although BPO originally applied solely to manufacturing entities, such as soft drink manufacturers that outsourced large segments of their supply chains, BPO now applies to the outsourcing of services, as well.


Many businesses, from small startups to large companies, opt to outsource processes, as new and innovative services are increasingly available in today's ever-changing, highly competitive business climate.


Broadly speaking, companies adopt BPO practices in the two main areas of back office and front office operations. Back office BPO refers to a company contracting its core business operations such as accounting, payment processing, IT services, human resources, regulatory compliance, and quality assurance to outside professionals who ensure the business runs smoothly.Business Process Outsourcing, one of the subset of outsourcing, is the contracting of the operations and responsibilities of specific business functions or processes to a third-party service provider. It primarily refers to the outsourcing of business processing services to an outside firm, replacing in-house services with labor from an outside firm.


This course will discuss topics such as globalization, principles of outsourcing, the business process outsourcing industry, understanding the business side, and the management side of BPO.


Who this course is for:

Anyone looking to gain an understanding of Business Process Outsourcing and its practical application in an IT and Non-IT environment.

Career-driven IT professionals to stay relevant in their roles in the I.T. industry.

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Content

Introduction

Introduction
Overview of BPO

Benefits & Disadvantages

Benefits & Disadvantages

Effects of BPO

Effects of BPO

BPO Phenomenon & Transformation

BPO Phenomenon & Transformation

Emerging Threats

Emerging Threats

New Trends

New Trends

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3554783
udemy ID
10/8/2020
course created date
10/21/2020
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